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Nanny Annie Pty Ltd
- Retail
- Thornton, NSW
About this business
Location details
5 Pipeclay Ave, Thornton, NSW, 2322, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we first received the Star Kidz Prossimo, it had blue markings all over the side straight out of the box. Hoping it was a one-off issue, we gave the benefit of the doubt and returned it, requesting an exchange because we liked the design. Unfortunately, the replacement also arrived with blue markings - fewer this time, but still unacceptable for a brand new product. I reached out to Nanny Annie’s team to resolve the issue but found their customer service disappointing. Being heavily pregnant, I didn’t want to keep deali... read more
After reading all the glowing reviews online, I ordered the Nu Byron Activity Rectangle Table & 2 Chairs Set on 10/12/2024 as a special Christmas gift from Santa for my 5 year old daughter. While I understand that delays can occur during the busy holiday season, I am deeply disappointed that the package never arrived. When I contacted the Nannie-Annie Team for an update, I was initially informed that the courier had flagged the package as undelivered. This morning, I received another update stating that the package had been ... read more
The playpen is just perfect. I really wanted one that my baby can interact with, and the nanny Annie playpen does just that. He can't get enough of the little activities in the walls. It keeps him safe and busy so I can get my mum things done without having to worry! Sturdy plastic, and the adjustable sizes means it fits perfectly in our lounge room. Would 100% recommend
I ordered a play pen and one of the pieces has a buttons with sound. When I set the playpen up I pull out the tab to activate the sound and pressed the button. This worked once. When I emailed customer care with a video of the broken piece they just kept asking for more videos and for me to unscrew the broken piece to check the batteries (which I did). When I confirmed it was still not working they wanted a video of me completing the whole process which they did not request to start with. The whole thing back too difficult a... read more
Ordered a portacot on Monday afternoon, delivered in Brisbane on Thursday morning. Super quick dispatch and delivery. I also had a fast response on the online chat feature on their website. Happy with the service I've received.
Frequently asked questions about Nanny Annie Pty Ltd
How is Nanny Annie Pty Ltd rated?
Nanny Annie Pty Ltd has a 4.6 star rating with 266 reviews.
When is Nanny Annie Pty Ltd open?
Nanny Annie Pty Ltd is closed now. It will open tomorrow at 9:00 a.m.
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