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NAB Branch - Southland Shopping Centre
- Finance
- Cheltenham, VIC
About this business
Location details
1139/1239 Nepean Hwy, Cheltenham, VIC, 3192, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been a customer @ NAB for over 20 years now. I unfortunately lost my Credit Card yesterday and was in a panic as whoever found it had already spent money. The people I dealt with over the phone went out of the way to assist me. The teller however was another story. I went into the bank @ Westfield Southland to withdraw some money as my new card will take a few days. I was told I can get a digital card to assist me while I was waiting for my new card. When I asked her she said WHAT!!! We don’t do that!!!. I was shocked. ... read more
Useless. Staff can’t be bothered to do anything that requires the faintest driblet of effort. Parents wanted to increase daily transfer limit to complete house purchase. Were told the current limit of $15000 was the maximum and could not be increased, presumably so as not to interrupt slothful loaftime. Went home and increased the limit to $100000 via webchat in 30min.
I have had nothing but exceptional service at the NAB branch in Southland. Staff are understandably very busy, short staffed, most likely, this branch is always very busy, Staff however are always very polite, they acknowledge you, I have witnessed this with all the NAB staff, they are not rude. Caroline is a very engaging, professional and a very knowledgeable staff member. I have been a NAB customer for 3 months, a nominee on behalf of my elderly and very ill mother who only has a passbook. I have never encountered any abr... read more
All staffs are very polite and helpful. I had a great experience.
Frequently asked questions about NAB Branch - Southland Shopping Centre
How is NAB Branch - Southland Shopping Centre rated?
NAB Branch - Southland Shopping Centre has a 2.4 star rating with 57 reviews.
When is NAB Branch - Southland Shopping Centre open?
NAB Branch - Southland Shopping Centre is closed now. It will open tomorrow at 9:30 a.m.
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