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NAB Branch - Southland Shopping Centre
- Finance
- Cheltenham, VIC
About this business
Location details
1139/1239 Nepean Hwy, Cheltenham, VIC, 3192, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with NAB for around ten years, and today was one of the most disappointing experiences I’ve ever had at any bank. My card couldn’t withdraw cash due to a password issue, and I urgently needed help. The staff member who served me (female, under 160 cm, straight long hair, brown eyes with make up) spoke to me with impatience from the moment I approached her. No greeting, no courtesy, no apology. She kept repeating “I don’t know what’s happening to your card” without offering any explanation or solution. Even after ... read more
I had an outstanding experience at this branch in March this year thanks to Jake! He went above and beyond while helping me open a new credit card. As an English-as-a-second-language speaker, I deeply appreciated how patient, respectful, and clear he was. He took the time to explain every step of the process thoroughly, making sure I understood everything completely. On top of that, I was wearing a mask due to recovering from a medical issue, and Jake showed genuine kindness, empathy, and professionalism from the moment I wa... read more
Never been in this bank. I don't bank with NAB
Frequently asked questions about NAB Branch - Southland Shopping Centre
How is NAB Branch - Southland Shopping Centre rated?
NAB Branch - Southland Shopping Centre has a 2.6 star rating with 67 reviews.
When is NAB Branch - Southland Shopping Centre open?
NAB Branch - Southland Shopping Centre is open now. It will close at 4:00 p.m.
Browse nearby in Cheltenham, VIC
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