NAB Branch - Nowra (Digital Self Serve Options)

Shannen Karger 

on Google

8 months ago

I have recently been dealing with some online applications with NAB, which I wished from the get go could have been done in store. After multiple phone calls and not feeling like I was getting anywhere I went into my local branch. Although the Sue and Renee could not log in a specifically access what I was after they went out of their way to help me by calling NAB. Renee spoke with a lady on the phone and helped make it incredibly clear what issues I was having and how it was not be resolved. This has helped my dispute to be... read more

Shanley Smith 

on Google

9 months ago

Slow service and sub-standard. I went in today to withdraw cash from my account for a family holiday. There were only two members present to provide services resulting in longer wait times. When I was served the gentleman did not seem very professional at all, both in mannerisms and appearance. Once the he received my cash from the teller, he failed to count my money before handing it to me, and it took me to realise that one of the notes had a large rip in it. After I asked for the money to be counted, he did not count it o... read more

Rob Schroder 

on Google

a year ago

My mother who is in her 80’s decided to use the NAB App for the FIRST TIME to transfer funds. She took out a small amount from the nab bonus saver account by mistake instead of her day to day account. We went into the branch to explain the mistake as the interest from her bonus saver is what she uses for her pension. Even though the staff were polite and friendly they still said there is nothing they can do. They only said if they made the mistake they could rectify but as it is my 80 year old mother it’s her fault and she w... read more

Leigh Burrows 

on Google

a year ago

Worst face to fact service with only 2 tellers at all times, 20min wait for service.