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Queen Victoria Centre, 228-234 Lonsdale St, Melbourne, VIC, 3000, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 4:00 p.m. | |
Tue | 9:30 a.m. to 4:00 p.m. | |
Wed | 9:30 a.m. to 4:00 p.m. | |
Thu | 9:30 a.m. to 4:00 p.m. | |
Fri | 9:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
There is only one poor chap, who was doing an AMAZING JOB assisting customers. One lady had a complex issue and no one came out to assist the others waiting. I counted 7. I am both patient and supportive, but when other employees come out of the back office and ignore everybody…Come on NAB, you can do better. At least acknowledge your customers if you can’t assist the bank teller.
NAB Carlton is useless. Your fraud team blocked my account and then I went to that branch with 100 points of ID but my account is still blocked. They don't even open on weekends. Ridiculous. Never bank with them.
Good service from Sam and Dion 👍
Both Catherine, the branch manager and Dion are some of the sweetest people I have encountered. The incident happened this morning, coming into this branch, being threatened by the scammers who called themselves the ATO officers to withdraw money. The branch manager Catherine quickly realised the situation and offered immediate help as well as stoping one of my transactions that was going into a fraud account. I’m so thankful for these wonderful people from the QV branch. I couldn’t have realised and recovered from the situa... read more
Both myself and partner were new to the country, needing bank accounts we headed to the nearest bank, Carmel was the teller assigned to us, she was extremely helpful during the sign up process and even providing additional information for setting up in Melbourne. Leaving this review to show my appreciation.
NAB Branch has a 2.6 star rating with 29 reviews.
NAB Branch is closed now. It will open at 9:30 a.m.
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