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NAB Branch

2.6

About this business

Location details

Queen Victoria Centre, 228-234 Lonsdale St, Melbourne, VIC, 3000, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.629 reviews
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David Lawrence's profile image
David Lawrence 
on Google
2 years ago

There is only one poor chap, who was doing an AMAZING JOB assisting customers. One lady had a complex issue and no one came out to assist the others waiting. I counted 7. I am both patient and supportive, but when other employees come out of the back office and ignore everybody…Come on NAB, you can do better. At least acknowledge your customers if you can’t assist the bank teller. 

Bevan Penn's profile image
Bevan Penn 
on Google
2 years ago

NAB Carlton is useless. Your fraud team blocked my account and then I went to that branch with 100 points of ID but my account is still blocked. They don't even open on weekends. Ridiculous. Never bank with them. 

Co W.'s profile image
Co W. 
on Google
2 years ago

Good service from Sam and Dion 👍 

Yiyi HE's profile image
Yiyi HE 
on Google
2 years ago

Both Catherine, the branch manager and Dion are some of the sweetest people I have encountered. The incident happened this morning, coming into this branch, being threatened by the scammers who called themselves the ATO officers to withdraw money. The branch manager Catherine quickly realised the situation and offered immediate help as well as stoping one of my transactions that was going into a fraud account. I’m so thankful for these wonderful people from the QV branch. I couldn’t have realised and recovered from the situa... read more

Saia's profile image
Saia 
on Google
3 years ago

Both myself and partner were new to the country, needing bank accounts we headed to the nearest bank, Carmel was the teller assigned to us, she was extremely helpful during the sign up process and even providing additional information for setting up in Melbourne. Leaving this review to show my appreciation. 

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Frequently asked questions about NAB Branch

How is NAB Branch rated?

NAB Branch has a 2.6 star rating with 29 reviews. 

When is NAB Branch open?

NAB Branch is closed now. It will open at 9:30 a.m. 

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