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NAB branch
- Finance
- Gungahlin, ACT
About this business
Location details
Shop 32 Gungahlin Market Place, 33 Hibberson St, Gungahlin, ACT, 2912, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The teller refused to withdraw our own money until approval from the manager. The manager who could be seen in their little closed office talked to us via their phone - didn't even show their face, They sternly wanted all details about what we are purchasing. As we were purchasing a car, they wanted make, model, rego, details of the car yard and sales person, reason for purchasing the car and pressed us for a detail explanation on why we chose to not get a loan with them. The way they conducted themselves made the situation ... read more
Alicia is a true gem! She is extremely knowledgeable and very professional. Whenever we need anything she provides appropriate advice and helps us out efficiently. She knows our kids by their names which she doesn’t need to. She really puts an extra effort on every customer she meets. This personal touch is hard to find nowadays! All the staff are very friendly as well.
Thankyou to Adam the Branch Manager for taking one small step with me in resolving a problem that he did not have to. It was really great to speak with someone in person at the branch.
No one attending customer. I went there for opening a new account and we sit there more than 30 minutes and no one attended us .
Thanks for your prompt reply on the same day, good to know you are still caring your clients and willing to change. That's a good attitude and a proper start. I have changed the rating to be 3 for now based on your response. Will update it again for higher score if better service going to be provided at the Gungahlin branch. ------------ Original text: Absolutely unpleasant customer service experienced. The stuff was lack of respect and courtesy, who was keeping to suggest me use ATM for the deposit instead of bothering them... read more
Frequently asked questions about NAB branch
How is NAB branch rated?
NAB branch has a 2.8 star rating with 30 reviews.
When is NAB branch open?
NAB branch is closed now. It will open tomorrow at 9:30 a.m.
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