This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
NAB Branch
- Finance
- Wantirna South, VIC
About this business
No teller services on Saturdays
Location details
Shop 2057 Westfield Knox, 425 Burwood Hwy, Wantirna South, VIC, 3152, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
NAB bank in Westfield Knox is unprofessional, the staff is very bad and the way they work is very funny. When I changed $100 in notes from the ATM to coins. The ATM gave me back $90 in coins. So I was still short $10. When I went to the counter to ask why, I was assisted by a very unprofessional staff. She didn't tell me to sit here and wait. About 30 minutes later, she came back with a piece of paper in her hand and asked me to fill in all kinds of information. She said to fill it in and wait for them to call to resolve it.... read more
Just wanted to give a huge shoutout to Ms. Karina Huss and Karen Zini at NAB for their fantastic service! I visited the branch on 27 May 2025 with a non-regular account request, and they went above and beyond to help me out. First off, Ms. Karina - she didn’t just brush me off because my request wasn’t the usual transaction. Instead, she excused herself and actually went out of her way to find the answers I needed. That’s next-level dedication! And while she was sorting things out, Karen stepped in and kept things smooth - w... read more
Very rude customer service, never have I ever had a worker roll their eyes at me like I’ve inconvenienced them. If you fixed your services, trust me I wouldn’t be waiting in that line for half an hour to have someone so rude serve me.
Terrible, just terrible. The staff are lovely, very helpful and know their stuff. But 2 tellers only? Every single time I have been there, there are people lined up outside. You will waste 30 to 60 mins just waiting to speak to a teller. NAB, you may want to get more chairs in there, so all the pensioners you have lining up can sit down. Shouldn't cost you too much out of those billions you make every year.
Very rude and unprofessional. A lady at the counter was extremely rude and not helpful with our withdrawal. She had an attitude and didn’t try to understand our situation.
Frequently asked questions about NAB Branch
How is NAB Branch rated?
NAB Branch has a 2.3 star rating with 41 reviews.
When is NAB Branch open?
NAB Branch is closed now. It will open tomorrow at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com