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NAB Branch
- Finance
- Wantirna South, VIC
About this business
No teller services on Saturdays
Location details
Shop 2057 Westfield Knox, 425 Burwood Hwy, Wantirna South, VIC, 3152, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor customer service. Went in to verify my ID to be able to open an account, waited for a teller only to be told you’ll have to wait to see somebody else and it’s a long wait. I asked to make an appointment . They don’t have appointments just a message in teams saying you’ll be in at whatever time and they should have someone available.
Just wanted to pass on our very positive experience with Inoka from NAB Knox branch. Inoka was always available via phone or email & helped us with any questions. Our home loan went through without a hitch & the whole process was a smooth one & we would have no hesitation but to recommend Inoka.
NAB bank in Westfield Knox is unprofessional, the staff is very bad and the way they work is very funny. When I changed $100 in notes from the ATM to coins. The ATM gave me back $90 in coins. So I was still short $10. When I went to the counter to ask why, I was assisted by a very unprofessional staff. She didn't tell me to sit here and wait. About 30 minutes later, she came back with a piece of paper in her hand and asked me to fill in all kinds of information. She said to fill it in and wait for them to call to resolve it.... read more
Just wanted to give a huge shoutout to Ms. Karina Huss and Karen Zini at NAB for their fantastic service! I visited the branch on 27 May 2025 with a non-regular account request, and they went above and beyond to help me out. First off, Ms. Karina - she didn’t just brush me off because my request wasn’t the usual transaction. Instead, she excused herself and actually went out of her way to find the answers I needed. That’s next-level dedication! And while she was sorting things out, Karen stepped in and kept things smooth - w... read more
Very rude customer service, never have I ever had a worker roll their eyes at me like I’ve inconvenienced them. If you fixed your services, trust me I wouldn’t be waiting in that line for half an hour to have someone so rude serve me.
Frequently asked questions about NAB Branch
How is NAB Branch rated?
NAB Branch has a 2.3 star rating with 43 reviews.
When is NAB Branch open?
NAB Branch is closed now. It will open at 9:30 a.m.
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