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NAB

2.2

About this business

Location details

Shop 2B Ocean Keys Shopping Centre, 35 Ocean Keys Blvd, Clarkson, WA, 6030, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.250 reviews
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Ryan Goddard's profile image
Ryan Goddard 
on Google
a month ago

Worst experience I had ever had manger is so rude all I wanted to do was close my account 

Brunhilde Muller's profile image
Brunhilde Muller 
on Google
a month ago

They refused to open my daughters first ever bank account, therefore ruining her life banking experience. They said they were too busy, even though there were 3 staff standing around doing nothing at all, and there was plenty of time. We had all documents required but they said to come back and try another time. 

Sharon Benoiton's profile image
Sharon Benoiton 
on Google
2 months ago

Would have given no stars if I could have. went to your branch at around 3.30 28/04/2025. Extremely bad experience! You need to do something in regard to your staff member Helen she is so rude with no customer service skills at all, spoke to us in such a horrible manner !! How has she got away with the way she not only speaks to staff but customers wow, I have honestly never had such bad rude and disrespectful service at any business!!! Went in to do work banking and get change, tried the change Machiene but the $0.20 cent w... read more

Scott Pedretti's profile image
Scott Pedretti 
on Google
6 months ago
Rachel Kona's profile image
Rachel Kona 
on Google
8 months ago

Terrible experience with branch manager Andrew. Has a superiority complex about being the branch manager. Helen saved the day but will be moving everything to another bank because NAB is not consistent with their protocols and procedures. Been stuck with an issue re our joint account for 2 years and been given all sorts of different information by different branches and call agents and no one seems to really know their shit. But also the interaction with Andrew was the final straw. Almost 20 years with NAB, goodbye. 

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Frequently asked questions about NAB

How is NAB rated?

NAB has a 2.2 star rating with 50 reviews. 

When is NAB open?

NAB is closed now. It will open tomorrow at 9:30 a.m. 

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