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MyState Bank

2.3

About this business

Location details

67 St John St, Launceston, TAS, 7250, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.322 reviews
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Jamie Roberts's profile image
Jamie Roberts 
on Google
2 months ago

Been a MyState customer since a teenager. My debit card expired and I was not posted a new card. Called up to discuss this. Was asked about 8 ID questions and was then advised I had to provide a digital ID to receive a physical card. Was not advised what ID check I had failed. MyState must think I’m an idiot because there was no way I could have failed these checks. Just an excuse to enforce further restrictions on everyday Australians. Pretty embarrassed considering this is a Tasmanian bank not CBA. Happy to swift to ING wh... read more

Twisted's profile image
Twisted 
on Google
5 months ago
Julie Ireland's profile image
Julie Ireland 
on Google
5 months ago

With your security update overnight I found I had password issues so I called your 138001 number but felt I was taking up their time so I decided to go into your Launceston branch and I approached a lovely, friendly and very professional young lady named Priyanka. She made me feel instantly at ease and showed me on my mobile what how to fix it and I couldn't thank her enough. Her customer service skills were excellent and please pass on my thanks to her again. Kind regards - Julie Ireland. 

Edward Bidwell's profile image
Edward Bidwell 
on Google
6 months ago

Dealt with Ben a couple weeks back. He was excellent with his over the counter service and real credit to what mystate is trying to do! Is a blues fan the cheeky devil. Hope his peers recognize his efforts with myself and his other customers! 

hannah Cooper's profile image
hannah Cooper 
on Google
7 months ago

I would give 0 but it's not an option. Pathetic company, not helpful at all. Can't even get into accounts when needed. Not help no managers to speak to . Dogs 

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Frequently asked questions about MyState Bank

How is MyState Bank rated?

MyState Bank has a 2.3 star rating with 22 reviews. 

When is MyState Bank open?

MyState Bank is open now. It will close at 5:00 p.m.  

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