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MyState Bank
- Finance
- Launceston, TAS
About this business
Location details
67 St John St, Launceston, TAS, 7250, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been a MyState customer since a teenager. My debit card expired and I was not posted a new card. Called up to discuss this. Was asked about 8 ID questions and was then advised I had to provide a digital ID to receive a physical card. Was not advised what ID check I had failed. MyState must think I’m an idiot because there was no way I could have failed these checks. Just an excuse to enforce further restrictions on everyday Australians. Pretty embarrassed considering this is a Tasmanian bank not CBA. Happy to swift to ING wh... read more
With your security update overnight I found I had password issues so I called your 138001 number but felt I was taking up their time so I decided to go into your Launceston branch and I approached a lovely, friendly and very professional young lady named Priyanka. She made me feel instantly at ease and showed me on my mobile what how to fix it and I couldn't thank her enough. Her customer service skills were excellent and please pass on my thanks to her again. Kind regards - Julie Ireland.
Dealt with Ben a couple weeks back. He was excellent with his over the counter service and real credit to what mystate is trying to do! Is a blues fan the cheeky devil. Hope his peers recognize his efforts with myself and his other customers!
I would give 0 but it's not an option. Pathetic company, not helpful at all. Can't even get into accounts when needed. Not help no managers to speak to . Dogs
Frequently asked questions about MyState Bank
How is MyState Bank rated?
MyState Bank has a 2.3 star rating with 22 reviews.
When is MyState Bank open?
MyState Bank is closed now. It will open tomorrow at 9:00 a.m.
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