This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mycardirect Limited
- Transportation Services
- Hemel Hempstead Industrial Estate, Hemel Hempstead
About this business
Mycardirect is a car and van subscription service that enables customers to make their car situation suit their lifestyle. The flexible service provides the freedom to change car and subscription length when you want, so you can swap or extend at your leisure. All cars come with an all-inclusive package meaning there's no need to worry about car maintenance. Mycardirect Rental is a car and van hire service based in Hemel Hempstead and Birmingham. The rental team provide a friendly and affordable service to those in the local... read more
Location details
1 Hall Rd, Hemel Hempstead Industrial Estate, Hemel Hempstead, HP2 7BH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a car subscription with this company for 10 months. The process of picking up and dropping off the vehicle was easy, as I went to pick up the car. However, my experience was let down by the excessive and unfair charges applied at the end of the subscription. Any minor damages - such as light scratches on the body or scuffed alloy wheels - results in disproportionately high repair costs with additional VAT. Furthermore, if you receive any fines during your subscription, the company charges an added "administration fee" ... read more
I have used mycar Direct on 2 occasions recently for short-term rentals and they were fantastic. The staff are helpful and friendly and the collection and drop off process seamless (unlike some big-name companies I've used recently). The cars were almost brand new and 1 of them had under 1k on the clock. Terrific value, at least 30% cheaper than quotes for similar cars with other companies in the area. Will use them again.
This was previously a 5 star review, having had great service and no issues having my vehicle thought My car Direct. Unfortunately, despite being a loyal customer of 3 years they deem it acceptable to charge me a £40 "admin fee" to scan a letter and send me an email. A completely money grab. Despite raising my concerns I was just fobbed off with a generic response, ignoring my request justify the need for the fee. Expected better than this.
Our subscription car - which we were very happy with - developed a small fault, detected only when it was MOT'd. Tony, Business Manager, responded immediately and within a day, car was taken for repair and Tony supplied us with replacement vehicle. Tony kept in touch and car was promptly repaired and returned - beautifully cleaned. Tony was very helpful, friendly and professional and the whole experience was very positive. We were kept informed throughout and the problem was addressed promptly and efficiently. Thank you Tony... read more
⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommend! I recently subscribed to a Kia Stonic from My Car Direct, and it has been the best decision! The entire process was smooth, hassle-free, and incredibly convenient. A special shoutout to Emma—she is an absolute superstar! 🌟 She had a solution for all our queries and made the whole experience effortless. Her professionalism, friendliness, and dedication truly set My Car Direct apart. The flexibility of the subscription model is fantastic—no long-term commitments, just a straightfo... read more
Frequently asked questions about Mycardirect Limited
How is Mycardirect Limited rated?
Mycardirect Limited has a 4.2 star rating with 183 reviews.
When is Mycardirect Limited open?
Mycardirect Limited is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com