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My House
- Retail
- Castle Hill, NSW
About this business
Location details
Shop 378A/6-14 Old Castle Hill Rd, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
rude and unfriendly staff specially manager. i visited multiple time to this store but staff are rude and not helpful alwaye very nervous to enter the store now i stpoped going
Very disappointed with the recent visit to the shop. The quality of the products did not justify the prices (even with massive discount), and the customer service left much to be desired. The store manager displayed a bossy and aggressive demeanor, especially when assistance was requested politely. This experience was quite disheartening. P.s. Glad to know I'm not the only one feel like being treated this way by looking at other review.
The elderly sales assistant (or could be the same manager that most of the reviews here are mentioning) wasn’t really pleasant… Rude and full of attitude. Just thought to give this an honest review, to my surprise, a lot of reviews here are finding the staff really rude. I was about to purchase but changed my mind. She questioned me on why I have to pick the one at the bottom and not the one on the top shelf.. Why question it, when I just wanted the one not being so exposed and dusty??? Don’t I have the right to pick which o... read more
Absolutely a horrible experience, from sales assistant’s attitude, to the service and the signs. Sales signs are misleading, lack of proper /explanations from the shop assistance, absolutely not gonna put my foot in that store again! Paid for something that had a misleading sale sign on it, ended up not being on sale, and then I was hit with oh they’re non refundable! Actually EVERYTHING in the store is non refundable. What a scam! I absolutely hated the experience.
DISGUSTING! SOMEONE PLEASE FIRE DEBORAH, THE STORE MANAGER! Went on a day's trip that was a 2 hour drive and happened to see a platter that I loved and purchased around closing time. When I got home and opened it, it was chipped. The closest MY HOUSE store which sells the product is in Castle Hill and as part of MY HOUSE policy, exchanges are allowed on broken products in any store. I called and Deborah answered and immediately refused to exchange it saying go back to the original store. I told her that as part of MY HOUSE s... read more
Frequently asked questions about My House
How is My House rated?
My House has a 2.6 star rating with 27 reviews.
When is My House open?
My House is closed now. It will open tomorrow at 9:00 a.m.
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