My Bank State Employees Credit Union's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

My Bank State Employees Credit Union

2.8

About this business

Location details

ABQ194869, Albuquerque, NM, 87109, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.8115 reviews
Select a rating
Shiloh Apodaca's profile image
Shiloh Apodaca 
a week ago

Awful customer service. I have been attempting to make my loan payment online as I don’t have the ability to go in and it tells me I have no account available. I call and no one answers the phone. 

Carlos Barajas's profile image
Carlos Barajas 
a week ago

I've been banking with this company for 10 years, they won't answer phone calls, I'm just trying to give money for my auto loan. they don't answer the phone. they are just looking to loose customers. Hopefully they don't mess up my credit score. 

Brandy Lucero's profile image
Brandy Lucero 
3 weeks ago

The bank itself is not a good institution. I try to support local but this bank has given me more head aches with online systems, not being able to use it. Good luck getting replacement cards. The system is down. I went 2 days in a row for a card which I also waited 40 minutes to be helped btw! Don’t waste your time! 

Elijah Munoz's profile image
Elijah Munoz 
3 weeks ago

Horrible customer service. NEVER EVER answers the phone!!! I’ve had multiple emergency’s and fraudulent transactions made with my account at this credit union and every time I had to take the extra mile to just get in contact with someone, weather it’s flying across town to go and see them in person or staying on hole for HOURS at a time. Absolute abomination to the banking industry!!! The lack of customer service, um willingness to ANSWER A PHONE!! And the poor security has drove me to switch banks. DO NOT trust this compan... read more

RJ G. (R.J)'s profile image
RJ G. (R.J) 
3 weeks ago

Terrible bank! Man do I regret financing a vehicle through this horrible bank. 

Frequently asked questions about My Bank State Employees Credit Union

How is My Bank State Employees Credit Union rated?

My Bank State Employees Credit Union has a 2.8 star rating with 115 reviews. 

When is My Bank State Employees Credit Union open?

My Bank State Employees Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com