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Mutual Federal Bank
- Banks
- Chicago, IL
About this business
Location details
2212 W Cermak Rd, Chicago, IL, 60608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I just want to take a moment to recognize Ashley for her excellent customer service. She’s always patient, helpful, and takes the time to answer questions thoroughly. What really stands out is how she takes the time to get to know her customers, it makes the experience feel personal and genuine. Truly appreciate her dedication!
Mutual Federal Bank, makes my family feel welcome. Whether, I'm at the drive-thru window, or walking into the lobby. I'm always acknowledged with a smile and asked immediately how they can help me. It’s almost like cheers, you want to go where everyone knows your name !!!! It's evident that their customers are their number one priority. It's the personalized treatment you receive from Mutual Federal Bank. I’ve received financial advice, parenting support, and overall love . I feel this makes them stand above other financial ... read more
No ATM
Be careful getting a mortgage through them. They will sell it to some third-party company out of state and not notify you. The company they sold it to you can’t get ahold of anyone and when you do, you can’t get any help from. When calling Mutual was told not their problem anymore since they sold the mortgage off. Not to mention I was told by their loan officer that whenever there is an issue with my loan or have questions to call Mutual. That’s not the case.
Frequently asked questions about Mutual Federal Bank
How is Mutual Federal Bank rated?
Mutual Federal Bank has a 3.8 star rating with 14 reviews.
When is Mutual Federal Bank open?
Mutual Federal Bank is open now. It will close at 5:00 p.m.
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