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Muse & Merchant Home Collection

4.6

About this business

Location details

1912 Spall Rd #101, Kelowna, BC, V1Y 4R1, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:30 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.674 reviews
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Brigitta Rabold's profile image
Brigitta Rabold 
3 months ago

Totally unhappy and discussed with the service and handling we received today. We bought two decorative cushions which are defective. They are losing the pile and fibres. If you wear dark clothing you have to use a roller to clean you up every time. We shoved them our proof of purchase. It was cash sale so they could not find our info in their system. They went back an forward and after about 15 minutes they decided that there is no return for pillows after 30 days. The cost was $221.00 They are in the same location as ScanD... read more

Samara Stratton's profile image
Samara Stratton 
5 months ago

It has taken us far to long to write this review, but we're happy to share that we have purchased many pieces (2 sofas, several dining room chairs, bar stools, an armoire, and 2 leather stand along chairs) from Muse and Merchant and have always been more than impressed with the customer service (especially of Ashley) and of the products themselves. Ashley, thank you so much for your help at the end of last year with our new dining room chairs. We were so thankful for your integrity, your honesty, and your help. Keep up the g... read more

Ole Olsen's profile image
Ole Olsen 
7 months ago

Professional sales, delivery and install by Shawn, Alex and Chad! All good. 

The Buddha Button's profile image
The Buddha Button 
7 months ago

Thank you to everyone at Muse and Merchant for the fast and friendly service! Ashely was so accommodating and such a pleasure to deal with in store, and the delivery from Alex and Chad was simply seamless! They were here in the window they said they would be, very clean, and very fast! They told me exactly what I needed to know about my new furniture and we couldn’t be happier with not only the service, but the quality (and warranty!!) of our purchase! We bought the perfect couch for our living room and chose a cow hide rug ... read more

Jill Griffith's profile image
Jill Griffith 
7 months ago

Out experience with Muse and Merchant was second to none. Jenn was very helpful and professional, providing us with all the information we needed to make an informed decision about our new couch and loveseat, including a great warranty. Delivery from Alex and Keny was seamless. Very careful, respectful and easy to deal with. Muse and Merchant has their own truck so they care about doing a professional job. I wouldn't hesitate to purchase from this B.C. company again. 

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Frequently asked questions about Muse & Merchant Home Collection

How is Muse & Merchant Home Collection rated?

Muse & Merchant Home Collection has a 4.6 star rating with 74 reviews. 

When is Muse & Merchant Home Collection open?

Muse & Merchant Home Collection is open now. It will close at 6:00 p.m.  

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