Muse & Merchant Home Collection's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Muse & Merchant Home Collection

4.6

About this business

Muse & Merchant, a Canadian company was founded on the idea of providing its customer with unique and sophisticated collection of furniture and home décor. With a focus on design, quality, value and customer service we offer a wide array of home furnishings sourced from around the world. We embrace the use of sustainable, reclaimed and recycled materials. Come journey through our showroom full of treasures and be inspired to define your own distinct style. Our emphasis will always be on style rather than trend –... read more

Location details

1912 Spall Rd #101, Kelowna, BC, V1Y 4R1, Canada

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:30 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.677 reviews
Select a rating
Janet Courtney's profile image
Janet Courtney 
on Google
2 months ago

This is a great store to buy quality furniture and accessories for the home. Wonderful service, knowledgeable and friendly staff that make you feel like a valued customer. Lots of parking and well located in Kelowna. 

Chrysi Arnaki's profile image
Chrysi Arnaki 
on Google
5 months ago

Love this place! I haven't bought anything but i always visit as its always esthetically pleasing! 

JV&JC's profile image
JV&JC 
on Google
7 months ago

Bought a Hanford leather recliner last year (June 2023). Just over a year later the leather on the headrest is wearing. Manager and Service Staff looked at photos and said they believe it is a sebum stain from oil. We have owned other leather recliners over the years that have never shown wear on the headrest, including one from Scan Design. Recliners by design are to be used where your head rests on the headrest. They are often treated so that this staining or wear will not occur. It is obvious Muse & Merchant will not stan... read more

Brigitta Rabold's profile image
Brigitta Rabold 
on Google
10 months ago

Totally unhappy and discussed with the service and handling we received today. We bought two decorative cushions which are defective. They are losing the pile and fibres. If you wear dark clothing you have to use a roller to clean you up every time. We shoved them our proof of purchase. It was cash sale so they could not find our info in their system. They went back an forward and after about 15 minutes they decided that there is no return for pillows after 30 days. The cost was $221.00 They are in the same location as ScanD... read more

Samara Stratton's profile image
Samara Stratton 
on Google
a year ago

It has taken us far to long to write this review, but we're happy to share that we have purchased many pieces (2 sofas, several dining room chairs, bar stools, an armoire, and 2 leather stand along chairs) from Muse and Merchant and have always been more than impressed with the customer service (especially of Ashley) and of the products themselves. Ashley, thank you so much for your help at the end of last year with our new dining room chairs. We were so thankful for your integrity, your honesty, and your help. Keep up the g... read more

View all google reviews

Frequently asked questions about Muse & Merchant Home Collection

How is Muse & Merchant Home Collection rated?

Muse & Merchant Home Collection has a 4.6 star rating with 77 reviews. 

When is Muse & Merchant Home Collection open?

Muse & Merchant Home Collection is closed now. It will open at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com