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Muller Honda
- Car Dealers
- Highland Park, IL
About this business
Location details
550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought my 2009 Civic EX at Muller. Great price, no scamming or b.s-ing us, and no pushing. Straight to the point with the finance manager. Everyone was extremely nice and polite. Karl did everything possible to accommodate us with the car of my choice and even offered to scout all over the state to get it. Great experience, and will definitely go there for any service needed, even though there are closer Honda dealers to my house.
The people on this website that have previously written reviews must be the owners or managers of this dealership. I just now got home at 10:30 at night after a 4 hour ordeal at this place. We thought we had agreed on a price with the salesman but when we took a look at the papers we were signing, we were actually buying the car for $3,800 more than the original asking price. We had asked to speak with the general manager (Jeff, I can't remember his last name) when we were trying to make a deal with the salesman, Robert, and... read more
said they couldn't do anything about a light on the dashboard after checking it, so we took a test drive for 5 minutes just to see if the car would be ok. we come back home, and the agent left a disturbing message, calling us "sleazy," accusing us of "theft," and even went as far as threaten us about withdrawing atm money. we paid our bill and everything, but the agent said these inappropriate and unprofessional words, and we never got an apology or a proper explanation. will probably never go back again.
Absolutely the worst customer service ever. I thought we were on the show boiling point it was so bad. Sadly, we weren't. We drove 20 miles to go to this dealership twice, ordered a brand new car, then when we went to pick it up it was not what we ordered and the general manager screamed at us and told us to get out. Either he was crazy or we were scammed and when he reviewed the deal decided he didn't want to sell it at that price. Honda is great - just get it somewhere else.
The way car buy should be! Straight, efficient and The way car buy should be! Straight, efficient and friendly! If you need a honda, buy from them!
What a difference compared to the slime-ing I experienced at Ed Napleton Honda in Oak Lawn! Harry and the finance manager did their job, offered us the extras, and reacted politely and professionally when we said we'd think it over. The pricing was fine right off the bat (we made the deal without setting foot in the store - all by Internet and phone with Harry); the price was one the Oak Lawn Internet manager (Mike Siddiqi) actually laughed at to my face: "If you can buy the car at that price, more power to you! Ha, Ha!" T... read more
Frequently asked questions about Muller Honda
How is Muller Honda rated?
Muller Honda has a 4.7 star rating with 4,201 reviews.
When is Muller Honda open?
Muller Honda is closed now. It will open at 9:00 a.m.
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