Mt Eliza Gardens Aged Care

Luke 

on Google

a month ago

My family and I are so grateful for the wonderful care our mum received during her recent stay in respite. The facilities are excellent, the management is professional and approachable, and the staff were consistently kind, patient and helpful. Highly recommend and very grateful for the peace of mind they provided. Thank you for everything. 

Sarah Valentine 

on Google

3 months ago

This facility has gone downhill since Opal took over. We wanted to give the new management a fair chance, but nearly a year later the decline has been impossible to ignore. Everything feels like it has been stripped back. There are fewer care staff, fewer cleaners, fewer catering staff and fewer lifestyle staff. Residents are the ones paying the price. The home that was once full of laughter, music and meaningful activities now feels empty and lifeless. Residents spend far too much of the day sitting around bored because the... read more

Lisa Bradford 

on Google

6 months ago

Absolutely amazing staff and gorgeous facility. But incompetent management and the Opal way isn’t the way we should be looking after our elders which lack or respect and care …. Disgraceful. 

Delicious M 

on Google

9 months ago

With the new takeover of Opal you would assume that things would get better but they’re not. Residents are not eating their meals in fact opting for sandwiches with premium prices as the meals are worse in Frankston Hospital in the outpatient. You complain but nothing‘s been done about it.