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M&T Bank

2.8

About this business

Location details

50 Elm St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.825 reviews
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Cole Moss's profile image
Cole Moss 
6 months ago

Always kind. We had to get some paperwork notarized. Quick and easy. They even gave the kids some candy while we waited. 

Bano Trucking's profile image
Bano Trucking 
7 months ago

Very good bank special in west Springfield. Hector know how lookafter all customers And other also very good and fast . 

John Franceschini's profile image
John Franceschini 
11 months ago

Went in today to get $10 roll of quarters they didn’t have any what a joke 

Mark's profile image
Mark 
a year ago

I was here a few weeks ago because i needed to resolve an issue and there was this lady trying to open up a bank account, she looked a bit disheveled and seemed to be surrferung from mental illness. But she was just there to ask about opening up a bank account but she didnt have an ID so they sent her on her way. But where it gets disrespectful is when the Branch manager Hector Suarez pulled out a bottle of i think Fabreeze and started walking around the bank spraying the bottle as if to say she smelt that bad. Then a few mi... read more

Dark Knight's profile image
Dark Knight 
a year ago

Worst customer service iv ever seen from a bank. In the bank branch and their 800 number. Not to mention they are theives who dont communicate or defend customers while taking money out your account. Go to a credit union or somewhere else 

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.8 star rating with 25 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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