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M&T Bank

2.9

About this business

Location details

287 Christiana Rd Suite 16 Suite 16, Ste 16, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.931 reviews
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Loryn Johnson's profile image
Loryn Johnson 
a month ago

Sadly, this location can't seem to get it together. Consistently, throughout the past 5 years, the wait has terrible to see a bank representative. Over an hour for a small task. Tried to give them a chance after chance. Will use another bank with professionalism. 

Ann Hlabangana-Clay's profile image
Ann Hlabangana-Clay 
6 months ago
Steve J's profile image
Steve J 
9 months ago

Very disgusting and disrespectful staff. They don't value their customers. No one should do any business there. One male teller even use the words, "you people" when he was addressing me... 

Frederick Donohue's profile image
Frederick Donohue 
9 months ago

Ms Robinson was very kind and helpful when I opened my account thank you so much 

Steve Masticola's profile image
Steve Masticola 
a year ago

M&T's customer service is AWFUL. I have been trying for three months to get online access to my mother's account so I can put her bills on autopay, Five trips to the local branch later, crickets. Complaint put in with Delaware Banking Commission! ED: Email sent to the address provided by "Stephanie D." I have not mailed in the complaint yet. If I get online access and my mother's existing autopay is restored within 24 hours, I will take down this review and shred the complaint. Otherwise, the review stands and the complaint ... read more

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.9 star rating with 31 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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