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M&T Bank

2.9

About this business

Specialties Banking, mortgage, loan and investment services, all with a community bank approach. M&T Bank helps its customers reach their personal and business goals. History Established in 1856. M&T Bank was founded in 1856 in Buffalo, NY as "Manufacturers and Traders Trust Company". M&T Bank is a community-focused bank that serves the northeastern region with branches in New York, New Jersey, Pennsylvania, Maryland, Delaware, Connecticut, Virginia, West Virginia and Washington, DC. 

Location details

287 Christiana Rd Suite 16 Suite 16, Ste 16, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.929 reviews
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Steve J's profile image
Steve J 
on Google
a month ago

Very disgusting and disrespectful staff. They don't value their customers. No one should do any business there. One male teller even use the words, "you people" when he was addressing me... 

Frederick Donohue's profile image
Frederick Donohue 
on Google
2 months ago

Ms Robinson was very kind and helpful when I opened my account thank you so much 

Steve Masticola's profile image
Steve Masticola 
on Google
10 months ago

M&T's customer service is AWFUL. I have been trying for three months to get online access to my mother's account so I can put her bills on autopay, Five trips to the local branch later, crickets. Complaint put in with Delaware Banking Commission! ED: Email sent to the address provided by "Stephanie D." I have not mailed in the complaint yet. If I get online access and my mother's existing autopay is restored within 24 hours, I will take down this review and shred the complaint. Otherwise, the review stands and the complaint ... read more

Chuck Janvier's profile image
Chuck Janvier 
on Google
11 months ago

I never had any problems at this branch they are very helpful and when I got hack they were right on the problem and put a hold in n my account and made sure that I got mine money back with in two days 

Cynthia Brown's profile image
Cynthia Brown 
on Google
a year ago

Customer service is lacking! Seems like the reps in the cubicles are only figure heads when it comes to trying to appeal a dispute! They can send emails, faxes, etc but apparently get no replies from the parent company…which mishandled both of my disputes! Sad to say I’m considering leaving this bank after 32 years of what used to be great service! 

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Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.9 star rating with 29 reviews. 

When is M&T Bank open?

M&T Bank is open now. It will close at 12:00 p.m.  

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