M&T Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

M&T Bank

3.5

About this business

Location details

845 Franklin Ave, Garden City, NY, 11530, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.525 reviews
Select a rating
Lolly Tavares's profile image
Lolly Tavares 
a month ago

it’s not the local branches it’s the customer service over the phone that is horrible, incompetent and very aggressive. They have attitude and seem to be so unhappy with their jobs and so bothered for every little inquiry or request regarding your mortgage. 

Danny Ram's profile image
Danny Ram 
3 months ago

Terrible experience with M&T Bank. Customer service is consistently unhelpful, and management seems completely disconnected from real customer issues. Simple problems take forever to resolve, with constant runarounds and no accountability. On top of that, their fee structure feels excessive and predatory—charges show up for things that other banks don’t even penalize. Overall, poor business practices and a frustrating bank to deal with. Would not recommend. 

Raymond Napier's profile image
Raymond Napier 
4 months ago

Extremely happy with Cyndy Manigult. She is my Personal Banker. Great Service. Very knowledgeable. I am a Sr.and she takes extra time to explain all of her banking products. 

A Naderi's profile image
A Naderi 
6 months ago

Great experience with this bank. The staff is professional, welcoming, and always willing to help. They explain everything clearly and make even routine visits smooth and stress-free. It’s reassuring to bank somewhere that truly values customer service, especially Nicole & Kevon who always helps! Thank you 

Michael j Gepes's profile image
Michael j Gepes 
8 months ago

I must say everyone's expectations are different depending on what you need. I myself have been with this bank for sometime now an find there services and customer service amazing! They go out of there way to help the little guy too! The only thing I would hope is to see more branches open up. 

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 3.5 star rating with 25 reviews. 

When is M&T Bank open?

M&T Bank is open now. It will close at 5:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com