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M&T Bank
- Banks
- Lancaster, NY
About this business
Location details
5226 Broadway, Lancaster, NY, 14086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
DO NOT USE DRIVE-THRU ATM !!!!! It ate my money and gave me an error !!!
I arrived at this branch yesterday at 4:00pm and got in line. No one acknowledged me and there was a teller already working with a customer ahead of me. There were a total of 7 employees behind the counter. I was waited patiently as employees continued to walk past me behind the counter. It became apparent that out of the 7 employees, only one was working as teller. Ten minutes went by and still no one acknowledged me. At the 15 minute mark, I walked out. I understand that there may have been only 1 teller at that time avail... read more
I’m a disabled senior and I was inside today to get my monthly amount. I stood there like a fool for over ten minutes at the head of the line waiting for one of the two cashiers to call me over. Both were too busy talking to a man and having fooling around. The one teller got up and took care of two customers in the drive-thru while I stood there. My legs are disabled from back surgery and it’s difficult for me to stand with my walker that long. I left and drove to Transit and French location. I was taken care of immediately... read more
I’ve been going to this particular branch for almost 3 years bc it’s down the street from me. If you don’t care about being able to use the drive-thru ATM with consistency the bank is fine. 50% of the time the drive-thru ATM either says it isn’t working, doesn’t recognize a check to deposit, or won’t take it bc it says it’s inserted wrong regardless of how it’s inserted. I’ve never had one issue with the ATM inside the vestibule. About a year ago, the outside ATM wouldn’t deposit my check & also didn’t return it, which was a... read more
I had an estate account open for my mother here, which they closed without my permission and without even notifying me it was closed. So I went in to deposit a check and they tell me the account is closed, and the lady that was telling me this was incredibly rude to me, and asking personal questions such as why didn't I deposit this check before the account was closed. I'm glad I don't use M&T for my personal banking and I will make sure I never do. Customer service at this branch was awful and the lady that "helped" me shou... read more
Frequently asked questions about M&T Bank
How is M&T Bank rated?
M&T Bank has a 2.4 star rating with 46 reviews.
When is M&T Bank open?
M&T Bank is closed now. It will open at 9:00 a.m.
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