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M&T Bank

2.4

About this business

Location details

5226 Broadway, Lancaster, NY, 14086, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.448 reviews
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Brian Shumaker's profile image
Brian Shumaker 
a week ago

Lots of ignorance and unhelpfullness from the staff. But Halley was very helpful. I came in about a big issue. Both the banker and the manager threw their arms up saying they couldn't do anything to begin to help. I sat back down and was seen by another banker. They immediately were able to help me. The manager insisted it was impossible, yet it took her other employee all of 20 seconds to solve my issue. Felt very lost and they didn't seem much worried about looking for solutions. Halley was immediately much more concerned ... read more

̇'s profile image
̇ 
2 months ago

DO NOT USE DRIVE-THRU ATM !!!!! It ate my money and gave me an error !!! Haven’t been able to get my money back 

̇'s profile image
̇ 
3 months ago

DO NOT USE DRIVE-THRU ATM !!!!! It ate my money and gave me an error !!! 

Daniella Hubert's profile image
Daniella Hubert 
3 months ago

I arrived at this branch yesterday at 4:00pm and got in line. No one acknowledged me and there was a teller already working with a customer ahead of me. There were a total of 7 employees behind the counter. I was waited patiently as employees continued to walk past me behind the counter. It became apparent that out of the 7 employees, only one was working as teller. Ten minutes went by and still no one acknowledged me. At the 15 minute mark, I walked out. I understand that there may have been only 1 teller at that time avail... read more

Linda Krause's profile image
Linda Krause 
5 months ago

I’m a disabled senior and I was inside today to get my monthly amount. I stood there like a fool for over ten minutes at the head of the line waiting for one of the two cashiers to call me over. Both were too busy talking to a man and having fooling around. The one teller got up and took care of two customers in the drive-thru while I stood there. My legs are disabled from back surgery and it’s difficult for me to stand with my walker that long. I left and drove to Transit and French location. I was taken care of immediately... read more

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.4 star rating with 48 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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