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M&T Bank

2.5

About this business

Location details

5226 Broadway, Lancaster, NY, 14086, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.544 reviews
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Linda Krause's profile image
Linda Krause 
on Google
2 weeks ago

I’m a disabled senior and I was inside today to get my monthly amount. I stood there like a fool for over ten minutes at the head of the line waiting for one of the two cashiers to call me over. Both were too busy talking to a man and having fooling around. The one teller got up and took care of two customers in the drive-thru while I stood there. My legs are disabled from back surgery and it’s difficult for me to stand with my walker that long. I left and drove to Transit and French location. I was taken care of immediately... read more

ALS's profile image
ALS 
on Google
2 weeks ago

I’ve been going to this particular branch for almost 3 years bc it’s down the street from me. If you don’t care about being able to use the drive-thru ATM with consistency the bank is fine. 50% of the time the drive-thru ATM either says it isn’t working, doesn’t recognize a check to deposit, or won’t take it bc it says it’s inserted wrong regardless of how it’s inserted. I’ve never had one issue with the ATM inside the vestibule. About a year ago, the outside ATM wouldn’t deposit my check & also didn’t return it, which was a... read more

Aiden's profile image
Aiden 
on Google
3 weeks ago

I had an estate account open for my mother here, which they closed without my permission and without even notifying me it was closed. So I went in to deposit a check and they tell me the account is closed, and the lady that was telling me this was incredibly rude to me, and asking personal questions such as why didn't I deposit this check before the account was closed. I'm glad I don't use M&T for my personal banking and I will make sure I never do. Customer service at this branch was awful and the lady that "helped" me shou... read more

Maria Capobianco's profile image
Maria Capobianco 
on Google
a month ago

Any time I need to deposit cash, the drive up atm is NEVER working. Unreliable bank. 

Donald Dayton's profile image
Donald Dayton 
on Google
2 months ago

This is the first bank that I have loved, easy access to ATMS, when I found to have fraud on my account, this bank took it seriously m, they immediately shut down my card. I haven't received my new on yet. But should be any day know. But I walked in yesterday and the bank wad clean, very busy and that's understandable being one of the better banks to have an account with. I'm excited to be banking with Mand t bank. 

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Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.5 star rating with 44 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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