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M&T Bank
- Banks
- Lancaster, NY
About this business
Location details
5226 Broadway, Lancaster, NY, 14086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This bank needs work. A lot of work. The manager needs to do her job instead of walking around laughing with her co-workers when the bank line is 10 people long, the drive through 8 cars long and there are 2 tellers available. One being a commercial lane and the other open teller was addressing issues with a customer who had paperwork all over they place. A transaction that should have been handled by a bank officer who was sitting at her desk laughing with the bank manager. I have never seen such total disrespect of custome... read more
Would give zero stars if I could. They wouldn't even answer the phone for me to complain to the manager on duty about the discrimination I received at this location. So that obviously means they have zero interest in fixing their problems if they won't even answer the phone.
Watching 5 tellers all are here but only one working drive thru and counter. To cash a simple check takes 15 minutes
Lots of ignorance and unhelpfullness from the staff. But Halley was very helpful. I came in about a big issue. Both the banker and the manager threw their arms up saying they couldn't do anything to begin to help. I sat back down and was seen by another banker. They immediately were able to help me. The manager insisted it was impossible, yet it took her other employee all of 20 seconds to solve my issue. Felt very lost and they didn't seem much worried about looking for solutions. Halley was immediately much more concerned ... read more
Frequently asked questions about M&T Bank
How is M&T Bank rated?
M&T Bank has a 2.3 star rating with 52 reviews.
When is M&T Bank open?
M&T Bank is closed now. It will open at 9:00 a.m.
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