M&T Bank

Jacqueline Durfee 

on Google

3 weeks ago

I've had nothing but good experiences with this branch, and found Carlos and other staff to be very helpful and knowledgeable. 

MAH JONG 

on Google

3 months ago

I have had nothing but bad experiences with M&T bank. I opened accounts online and transferred funds only to try to login to my account and have my access blocked. I was given no notice and they gave me a number to call and upon calling I was told to go to the branch in person to find out why and that a phone call was not sufficient. I can’t even get an answer as to why they just closed my account after accepting my transfer. I don’t drive so this is a major inconvenience for me. There’s plenty of other banks out there that ... read more

Lero Lero 

on Google

4 months ago

M&T Bank has some of the worst “customer service” I’ve ever dealt with. They actually blocked my Zelle when I was trying to move my own money, my own funds and then made me jump through hoops by calling a fraud line just to unlock it. On top of that, they sit there asking invasive personal questions over the phone, which is ironic considering they claim it’s for “security.” So somehow I’m supposed to feel safer giving sensitive information to a random person on the phone just to access my own account? Makes zero sense. This ... read more