This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
M&T Bank
- Banks
- Buffalo, NY
About this business
Location details
2310 Delaware Ave, Buffalo, NY, 14216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Great branch with a very personal touch to customer service. Carlos O. Has been great and is very knowledgeable on the financial products they offer and has great attention to detail. If you are shopping around for a new bank and would like a more personal experience, I recommend.
Understaffed, I was hung up on once when I called to ask a question, this guard has literally been sitting here in his phone like he's on vacation, like unless you just need to deposit a check or do something with a teller I wont try this bank.
Ever since the branch at Hertel and Parkside closed, this branch has been swamped with customers. There is frequently a long line to wait for a teller because there are still the same number of tellers as there were before the branch merger. The staff of this bank is excellent, so I want to make clear that this review is not a reflection on them. However, M&T needs to balance branch closures with additional hires if they're going to corral all of their customers into one consolidated location.
I’ve had nothing but problems with M&T since I opened my account four years ago. I constantly get flagged on transactions from my account and need to call their security team. Customer service over the phone atrocious. You need to sit on hold for anywhere from 20 minutes to an hour before you can get ahold of an actual person. Online banking is constantly down for maintenance. I will definitely be switching to a different bank.
Frequently asked questions about M&T Bank
How is M&T Bank rated?
M&T Bank has a 3.1 star rating with 36 reviews.
When is M&T Bank open?
M&T Bank is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com