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M&T Bank

3.1

About this business

Location details

28 E Main St, Rochester, NY, 14614, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.127 reviews
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John Craig's profile image
John Craig 
a month ago

I had a great experience at this branch thanks to Aliza. She was friendly, patient, and very knowledgeable, and made the whole process easy and stress-free. Excellent customer service! 

BassWave's profile image
BassWave 
6 months ago

The black bank teller try's to attempt to steal money. I'll drop a huge amount. Counted under my camera glasses. Triple counted my money before I went in. The machine counter supposedly messes up every time she puts large amounts of money in the machine to count. She grabs all the money then counts it up a hand says this is your amount. Your short. I said no it's not. I said recount. She did then says still not that amount. I said where all the 50s. She looks puzzled in fakery. And then another teller steps in and told her t... read more

Aprons On with J’Lori Baker's profile image
Aprons On with J’Lori Baker 
11 months ago

A payment scheduled for a digital transfer to go out on April 9, 2025 and to be received for the bill on April 9 never was received until April 12, 2025. I was then charged a late fee, and a negative report to my credit!! I have had nothing but problems with this bank for the past year. So much so I am closing ALL of my accounts asap and headed to Chase. And very seldom have I gotten to speak to anyone whose accent I can understand!!! 

Michael Algarin's profile image
Michael Algarin 
a year ago

After explicitly explaining im a type 1 diabetic and that I cannot wait for a check deposit to clear and needed to cash the check The banker told me to cash it and I now have no way to feed myself 

LoU RC's profile image
LoU RC 
2 years ago

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 3.1 star rating with 27 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open at 9:00 a.m. 

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