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MSU Federal Credit Union
- Finance
- Lansing, MI
About this business
Location details
104 S Washington Square, Lansing, MI, 48933, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am just asking for a phone number at the branch of Cedar and Jolly,, Lansing, Michigan? What the heck do I need to do to get this "SPECIAL NUMBER"???? OMG !!!!!!!!!!!!!!!!!!!!
I attempted to close a single personal account, and ultimately the customer service agent misunderstood my request and closed my personal account and a second account that a family member had me tied to (unknown to me). When I called back to clarify, they were unable to provide the recording (despite admitting they had the recording) and covering up the mistake as if the customer service representative said I requested a closure of both accounts. Since I didn't even know the other ccount existed, how would I request to close... read more
I've been a member of MSUFCU for more than thirty years, since I was a small child. Don't let their "small-town" branding fool you. This is just another soulless corporation out to rip you off. A while back, they transitioned to a new internal system which misrouted payments. This was an identified problem that they eventually fixed. But they didn't make it right. One of my auto-payments was misrouted to an account that I had emptied but not yet closed. As a result, the payment bounced. I caught the problem right away and ca... read more
Frequently asked questions about MSU Federal Credit Union
How is MSU Federal Credit Union rated?
MSU Federal Credit Union has a 3.5 star rating with 56 reviews.
When is MSU Federal Credit Union open?
MSU Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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