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MSU Federal Credit Union

3.5

About this business

Location details

104 S Washington Square, Lansing, MI, 48933, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.555 reviews
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Jeannette Garr's profile image
Jeannette Garr 
3 weeks ago

I am just asking for a phone number at the branch of Cedar and Jolly,, Lansing, Michigan? What the heck do I need to do to get this "SPECIAL NUMBER"???? OMG !!!!!!!!!!!!!!!!!!!! 

Garrett Smigelski's profile image
Garrett Smigelski 
4 months ago

I attempted to close a single personal account, and ultimately the customer service agent misunderstood my request and closed my personal account and a second account that a family member had me tied to (unknown to me). When I called back to clarify, they were unable to provide the recording (despite admitting they had the recording) and covering up the mistake as if the customer service representative said I requested a closure of both accounts. Since I didn't even know the other ccount existed, how would I request to close... read more

Corey Lee's profile image
Corey Lee 
9 months ago
David McCarthy's profile image
David McCarthy 
a year ago

I've been a member of MSUFCU for more than thirty years, since I was a small child. Don't let their "small-town" branding fool you. This is just another soulless corporation out to rip you off. A while back, they transitioned to a new internal system which misrouted payments. This was an identified problem that they eventually fixed. But they didn't make it right. One of my auto-payments was misrouted to an account that I had emptied but not yet closed. As a result, the payment bounced. I caught the problem right away and ca... read more

Nichelle D's profile image
Nichelle D 
a year ago

that lady Bella was no damn help , she was sound like she didn’t want to help me for real, dragging out her words and whatnot. she was annoying to talk to 

Frequently asked questions about MSU Federal Credit Union

How is MSU Federal Credit Union rated?

MSU Federal Credit Union has a 3.5 star rating with 55 reviews. 

When is MSU Federal Credit Union open?

MSU Federal Credit Union is open now. It will close at 5:30 p.m. 

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