MSU Federal Credit Union's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

MSU Federal Credit Union

3.7

About this business

Location details

3265 Five Points Dr, Auburn Hills, MI, 48326, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.755 reviews
Select a rating
Nic B's profile image
Nic B 
3 weeks ago

The values of this credit union have gone down hill. For 30 years I have been a proud member but recently I was stunned by the lack of concern for members. Recent interactions have changed my perspective and I would not recommend them if you value honest, upfront policies and fair practices. Don't get a loan and checking account with them at the same time unless you are comfortable with people taking away your control of your money without warning. 

David Booker's profile image
David Booker 
5 months ago

If there was ever an institution that deserves the 3.7 rating it is this Bank that's about exactly what it actually deserves I gave it a one because recently dealing with them has been absolutely the worst experience I could ever imagine but sometimes you get a good person but I would say a majority of people working for this company are terrible at what they do and Rude Beyond belief 

Jav Javy Javier's profile image
Jav Javy Javier 
7 months ago

Direct deposit system crashes way too much, they don’t take accountability when it happens. “I’m sorry, I don’t have a time” As a member 1 time was acceptable but it has happened over 7 times… MSUFCU went down hill as they grew bigger. 

Jav Rivera's profile image
Jav Rivera 
7 months ago

Direct deposit system crashes way too much, they don’t take accountability when it happens. “I’m sorry, I don’t have a time” As a member 1 time was acceptable but it has happened over 7 times… MSUFCU went down hill as they grew bigger. 

ashley hughes's profile image
ashley hughes 
8 months ago

Got to work with Anthony who is super helpful. He helped me update my account and was my lucky charm for fixing the issues I was having on my mobile app. It's been awhile since I've had to go into a branch and he made it easy breezy, I really appreciate the conversation and personal touches he put on my visit 

Frequently asked questions about MSU Federal Credit Union

How is MSU Federal Credit Union rated?

MSU Federal Credit Union has a 3.7 star rating with 55 reviews. 

When is MSU Federal Credit Union open?

MSU Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com