MPB

Brian Bodine 

on Google

2 months ago

I've sold equipment to MPB in the past an was generally pleased with their service. But my recent experience trading equipment was not acceptable. I traded for a Canon RF 70-200 f 2.8 lens. When the lens arrived, it was loose in the box and the front and rear lens caps were also loose in the box. (Photos attached.) I'm surprised at how poorly they packaged a lens that they were selling for $2400. When I called, the Customer Experience rep was rude and condescending, although he finally agreed to accept a return at no ... read more

Christopher Eugster 

on Google

2 months ago

No luck with this place, I ordered a camera a while back and they sent one that didn't live up to the description, I'm not even sure it was the same one listed as it was missing parts that were pictured in the original listing. So now I decided to try them again, placed an order for 2 lenses and a camera. According to them everything pictured is the actual item, so I can safely assume it's in stock in their warehouse... I ordered on a Monday as I wanted the stuff for a shoot Saturday. It's now Thursday and they haven't ship... read more

Andy Friederich 

on Google

3 months ago

I sent them perfect lenses and now they are saying the most expensive lense in the box was damaged. It was in its original case and box wrapped around another box. Anyone have problems with switching gear?? 

Benjamin St. Onge 

on Google

a month ago

Lens showed up quickly. Perfect working condition. Listed as excellent condition. Lens cap had sticker residue all over it, still sticky. Missing lens hood. Not satisfied, but not worth the effort returning. Be warned. 

Steven Conly 

on Google

a month ago

I had a very frustrating experience with MPB and will not be doing business with them again. I purchased a camera body that turned out to be a gray market item, which was never disclosed. When I asked to exchange it for a U.S. market model, they tried to charge me more for the exact same camera — even though it was listed at the same price as the one I had originally purchased. Their excuse was that they couldn’t reapply the discount I used on the first order. That’s unacceptable. To make matters worse, I placed a separate ... read more