MPB

Christopher Eugster 

on Google

4 weeks ago

No luck with this place, I ordered a camera a while back and they sent one that didn't live up to the description, I'm not even sure it was the same one listed as it was missing parts that were pictured in the original listing. So now I decided to try them again, placed an order for 2 lenses and a camera. According to them everything pictured is the actual item, so I can safely assume it's in stock in their warehouse... I ordered on a Monday as I wanted the stuff for a shoot Saturday. It's now Thursday and they haven't shipp... read more

Gary Dowd 

on Google

a month ago

My purchase experience has been positive so far. Selling not so much, hence only 3 stars. I was given a price quote and sent a camera in to them. They dinged the camera and claimed it was sent that way (it wasn't, I have photos) and offered me less $ for it. I declined the offer. When they sent it back it was minus the batteries. They claimed that they don't accept 3rd party batteries if not listed (there was no place to do so) - ok fine, but don't just keep them - send them back. Their customer service on this issue was inc... read more

Brian N 

on Google

2 weeks ago

I typically used them often and generally trusted their process of selling and trading. However, lately their customer service has gotten increasingly worse. They lied about a product I traded in having an issue although it was brand new. Their shipping times have been more problematic. And the timeline to review a trade-in is getting slower by the month. Only to be low bailed after having your product for over a week. Its unfortunate to see a once reliable company slip so far. 

Olivia Newland 

on Google

a month ago

I have had a very poor experience with MPB. I purchased a T6i from them that was meant to be in “excellent” condition. The camera arrived and after taking a few pictures, I found that every photo had a thick black line running across the middle. After some troubleshooting, I determined that it was a defect in the camera itself. I requested a return. It was made apparent from the beginning that I would not be refunded the full amount I paid, and that I would still have to pay for the product having been shipped to me, even th... read more

KPH 

on Google

3 months ago

EXCELLENT Online store located in Brooklyn, NY. Bought and sold cameras with MPB via online. Purchased a sight unseen "like new" camera and it is just that - everything A-OK! Then sold a camera to them and they raised the offered price once they received our camera so were very happy. Very fast shipping and payment both ways! Can highly recommend MPB!