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Mount Carmel Occupational Health

3.7

About this business

Location details

4171 Arlingate Plaza #18, Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.73 reviews
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Carol S.'s profile image
Carol S. 
10 years ago

There phone lines are awful, on hold 15 min. and never got through. Next time on hold 35 min never got through. Recorder came on said to leave mess to be called back but no way to get to the message line??? Whats up with that and then why not put that message and a way to leave message before 35 min wait. Again stay away from them if you can. I would put minus stars if possible. -5!!!! 

Robin H.'s profile image
Robin H. 
11 years ago

The care I received there was terrible . I was seen by an inexperienced PA who told me I wasn't sick . I have been treated for a chronic decease the with doctor for six months prior to that . The office was in an uproar when they were questioned and I ended up in the ER before the week was out . Take my advised and don't go there . It has not helped since the practice went to Mount Carmel either . I give it one star only because there is nothing lower. 

Jeffery R.'s profile image
Jeffery R. 
11 years ago

They could CARE LESS!!!! The place used to be decent. Now it totally SUCKS. They dont answer the phone!! When they do it's a complete run around. And nobody calls you back. No value of a customer AT ALL!!!! I needed a pre authorization for a prescription and dropped off a form 2 months ago. The didnt send it in, said it got lost. So we did a new one. It's been days and they claim they sent it, but insurance company says no. What AWFUL service. And you can NEVER talk to whom is at fault. I AM CHANGING DOCTORS TODAY!!!! They t... read more

bree.johnson.718's profile image
bree.johnson.718 
12 years ago

I am officially done with this office. After years of poor service, I am actively looking for a new doctor for my family. Today's experience was a typical one. I called seven times in a row and got a busy signal. On the eighth call someone answered but I was immediately put on hold for 17 minutes. I requested an appointment with Dr. Peterson for what I considered to be a worrisome recurrence of illness. I was told she was booked until next Monday. Today is Tuesday- do the math. I then requested to see any doctor or PA and wa... read more

jlayton's profile image
jlayton 
12 years ago

They had me show up 20 minutes early for my first appointment...so I could wait around for 40 before they called me back. I've now been here for over an hour and have yet to see a doctor. I don't think I'll be back. 

monalisa.cassell's profile image
monalisa.cassell 
12 years ago

I think the business was too big for everyone to handle. I came here for Lisa Ward, CNP. She detected my problems and gave me what I needed and it';s effective. But I'm done with this place......they have no respect on their patient's time. Just theirs, and the service they gave was horrible. I was there on 5/30/13, they called me in on 2.25pm (my orig appt was 2.20pm, I was there 2.15p, ... pls keep in mind if you're late 5 mins, they'll decline svc to you). The nurse asked me some normal questions, etc. Then I was left alo... read more

busywoman88's profile image
busywoman88 
12 years ago

LOVE dr peterson. Impossible to get thru to make an appt. then they are not nice to deal with. Changing docs because of the office workers. :( 

lulu006's profile image
lulu006 
13 years ago

You don't get the level of care that you need. I love the physician assistant; however, I feel my regular doctor should be involved with my physical. I have private insurance but I am treated like I was on medicare. One positive note though the physician assistant has it correct with the right amount of medication. I do not feel Dr Peterson has the care for her patients like Dr. Morris. Dr Morris is the best. She is friendly and seems to care I can't get an appointment with her because my hours conflict with hers. What is wi... read more

tiffaniel.fletcher's profile image
tiffaniel.fletcher 
13 years ago

When I hurt my shoulder at work I met with Dr. Suda Thompson. These people are the nicest people in the world. Everyone from the lady who answers the phone, the male nurse guy(Jeremy?) and the lady who does the out processing. They asked me how I feel and make recommendations based on my needs, my employers needs and what is best for my recovery. I am still amazed and so glad I was referred to them. 

Frequently asked questions about Mount Carmel Occupational Health

How is Mount Carmel Occupational Health rated?

Mount Carmel Occupational Health has a 3.7 star rating with 3 reviews. 

When is Mount Carmel Occupational Health open?

Mount Carmel Occupational Health is closed now. It will open tomorrow at 9:00 a.m. 

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