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Mortgage One - Jackson, MI

4.5
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About this business

Specializing in: - Real Estate Loans - Loans - Mortgages - Financial Services 

Location details

850 Laurence Ave #2, Ste 2, Jackson, MI, 49202, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.584 reviews
Select a rating
Julia T.'s profile image
Julia T. 
on Birdeye

2 years ago

I have a mortgage with this company. I am 70 years old and have never missed a payment on anything ever. My credit score is consistently above 825 with each credit bureau each year. I changed my home insurance policy recently. The companies inform each other of such changes. I received in the mail a nasty, threatening letter from Mortgage One about my home insurance lapsing. It was 3 pages back to back threatening me with law suits and liens. No one to contact finally tracked down someone who was totally unconcerned and sim... read more

Julia T.'s profile image
Julia T. 
on Birdeye

3 years ago

They transfer your loan to a bank with 344 complaints about losing payments, not being able to reach anyone by phone, and the bank they transferred your loan to does not mail you statements and when you try to reach them online your message is your account is locked. Mortgage one gave you a nightmare for working with them. Shameful.  

James P.'s profile image
James P. 
on Birdeye

3 years ago

I’m am a very displeased seller who has been patiently waiting for this company. We are day 43 and still waiting for the clear to close. (2) days before we are supposed to close we were told that underwriting had issues with the buyers credit which is causing further delays. Any knowledgeable and experienced loan officer would of never presented the application in this fashion and would of previously had it addressed to avoid possible delays!!! I considered using Mortgage 1 for the purchase of our new home. Luckily I liste... read more

Frequently asked questions about Mortgage One

How is Mortgage One rated?

Mortgage One has a 4.5 star rating with 84 reviews. 

When is Mortgage One open?

Mortgage One is closed now. It will open tomorrow at 8:30 a.m. 

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