MorningStar Assisted Living & Memory Care at Jordan Creek

Mon Flan 

on Google

a year ago

My experience with MorningStar was as a 3rd party caregiver to one of their residents. As such, I was able to experience life inside the facility, accompanying my client to meals, activities, and occasionally having to reach out to the nursing staff to assist. The facility is very nice. The nursing staff left something to be desired. Witnessed lots of gossiping and immaturity amongst the staff. CNA's not responsive when assistance was needed. Watched 2 different residents fall during exercise class on separate occasions, a b... read more

jacque schuster 

on Google

a year ago

I can only share my experience. At first everyone is super friendly and nice. As time goes on, no longer greeted upon arrival, issues with care the buck is just passed. No one seems to take the time to care. From no showers. Non brushing of teeth, just engaging of loved one. Missing items from clothing, personal items, dishes etc. This truly goes from the management down. The only person I truly respect is Eugene the chef. He responded to my requests/ questions and took responsibility for issues:concerns. Staff could truly l... read more

Jill Kulper 

on Google

a year ago

I knew from the moment I talked to Lindsay this was the right move for my parents. Lindsay is so incredibly kind and her smile will brighten even the darkest days. She went above and beyond to make the move easy for all of us. It literally feels like family when I visit. I am so grateful to Lindsay, Paula, Miles and every single person that has welcomed my parents with love and respect. Finding Morning Star for my parents has been a life saver for me and I’m so very, very thankful.