Linda Hooper on Facebook
9 months ago
11/02/2020, 08:38 AM
This is a good, no a GREAT COMPANY to deal with! I am a retired president of a distribution company that was based here in the US I preached for years how important customer service was to my employees so I feel I am very qualified for judging customer service. Leather craft has become one of my hobbies and these people offer great leather at very competitive prices but more importantly they offer probably (IMHO) the best customer service I’ve received in recent history! They do everything right making the sale, great selection, competitive prices, FAST shipping.......as do a lot of companies but my real gauge on “stellar” customer service is when you have a problem and how the company treats you! They go above and beyond to make you happy and give you positive experience! These are great people I highly encourage anyone to deal with them!
PS They also get a lot of their leather from US tanneries!