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Monsoon Pacific
- Retail
- Sparks, NV
About this business
Location details
350 Lillard Dr #151, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've called twice, emailed twice (was told to email after I called after emailing the first time) to get a replacement leg for a leg that cracked because their lock-washers either weren't tightened or were of poor quality. Phone call was "send an email", email is never answered, and calls now going to voice mail. I'M HAPPY TO PAY FOR A REPLACEMENT LEG. PLEASE TAKE MY MONEY. But no response. It's just aggravating at this point.
We are a retail, rustic furniture store in North Idaho and we sell furniture from Monsoon Pacific. Customers LOVE this furniture and the folks at Monsoon Pacific treat us like family. They go out of their way to take care of us.
Had such a GREAT experience! Contacted this company to find out if I could purchase some replacement hardware, and they were kind enough to send me a whole new item without my having to ask! That's AMAZING customer service!!! Highly recommend this company...they are truly willing to make the customer happy and that means a lot!!! Thanks, Pat and Jeff! We couldn't be happier, and we will definitely order your furniture again and again!!!
Frequently asked questions about Monsoon Pacific
How is Monsoon Pacific rated?
Monsoon Pacific has a 4.3 star rating with 6 reviews.
When is Monsoon Pacific open?
Monsoon Pacific is closed now. It will open on Monday at 8:00 a.m.
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