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Money One Federal Credit Union
- Financial Services
- Springdale, MD
About this business
Money One Federal Credit Union is a not-for-profit, full-service financial institution. It was formed in 1951 to promote thrift and provide a source of low-cost credit for its members. Money One Federal Credit Union is member owned and operated. Its only reason for existence is to help its members do better financially.
Location details
9800 Technology Way, Springdale, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
If there was a ZERO STAR choice I would choose that. Terrible, awful customer service. Their employees cannot solve even the most simple problems such as disclosing and ensuring customers are given a correct pin number so they can actually use their debit. Long hold times when contacting customer service - which for me has now been 3 times in a little over a week. Also, there are fees which were not disclosed anywhere their terms when opening an account. Bait and switch
Avoid Money One. I signed up with Money One Federal Credit Union to get a Kasasa account. They simply failed to pay the advertised interest rate. Not only that but it was supposed to be free no plenty account. They charged me for not making enough transactions. There customer service was horrible and rude. They will not respond to any e-mails. A terrible business that should be avoided. I would give it negative stars if I was allowed.
Do not bank with this CU either as a member or as a partner of the credit union service. They do not return calls as promised and they do not adequately research problems which results in inconsistencies with their answers to your problem generated by their staff. If you want your funds to be withheld from your access due to a teller error for greater than 20 days, bank with them. Otherwise, stay as far away as possible.
Frequently asked questions about Money One Federal Credit Union
How is Money One Federal Credit Union rated?
Money One Federal Credit Union has a 1.8 star rating with 24 reviews.
When is Money One Federal Credit Union open?
Money One Federal Credit Union is open now. It will close at 5:00 p.m.
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