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Modivcare Call Center - Oklahoma

2.9

About this business

Location details

4149 Highline Blvd, Oklahoma City, OK, 73108, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.997 reviews
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K M's profile image
K M 
a month ago

Support chat sucks, cannot get ahold of anyone who actually knows what they're doing or how to read apparently. I was asked to give the same information 4 times in a row. I tried explaining why I needed to add a passenger and they said they couldn't do it because the ride is for me ONLY even though the ride was for my child's 2month appointment where he is getting his first round of big vaccines. Yalls support service sucks. And whoever TRISHA is, needs to be put through orientation again because she obviously doesn't know w... read more

prefer Create's profile image
prefer Create 
2 months ago

horrible waste of time and money. driver cant call because wasnt given my my number. again. this takes advantage of people often alone and geriatric. 

Beauty_licious's profile image
Beauty_licious 
2 months ago

Don’t know how these people are still in operation. Don’t count on them keeping their scheduled appointment. No call, no show… spoke to the supervisor Anthony yesterday and no apology on behalf of their company. It’s unfair to the client to have to miss their appointment last minute. 

Thomas Hurst's profile image
Thomas Hurst 
2 months ago

When my insurance changed from Soonerride to Humana, I have these Ubers and Lyft drivers they can’t find my house because I’m on a hill behind some trees and it’s hard to find my place so I was trying to call the driver and a machine came on and told me they could not be reached at this time. I tried to call Uber and Lyft. No answer couldn’t get no help. I miss so many doctors appointments because of this and then I called my caseworker or whatever she was at Humana and they told me to call them and I didn’t know who to call... read more

Lola Lenell's profile image
Lola Lenell 
4 months ago

The automated answering system is more of a hassle than a help. Replacing human beings that used to answer the phone with computers or automated answering machines is NOT convenient. It does NOT positively contribute to the well being of anyone except the fraudulent companies making big bucks off of others misery. Replace the automated answering machines with real employees and I might review the review. The system set in place has no real comprehension level. It listens to respond; not for comprehension. Modivcare induces s... read more

Frequently asked questions about Modivcare Call Center - Oklahoma

How is Modivcare Call Center - Oklahoma rated?

Modivcare Call Center - Oklahoma has a 2.9 star rating with 97 reviews. 

When is Modivcare Call Center - Oklahoma open?

Modivcare Call Center - Oklahoma is open now. It will close tomorrow at 12:00 a.m. 

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