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Mobility Credit Union
- Finance
- Irving, TX
About this business
We improve the lives of our members by delivering innovative banking products and superior service to all members of the community, without boundaries.
Location details
8384 N Belt Line Rd, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife has a car loan through them. In June of 2020 we made a change in insurance and they emailed us a request for insurance documents to which we replied with the new policy. They never replied back so we called and sent it again confirming that got what they needed to which they confirmed. Now 3.5 years later the car is supposed to be paid off and we now learn they charged us an extra $1,700 in forced place insurance. They said over the phone that if we provided proof of insurance it would be refunded. So we came in per... read more
My husband and I have been using them as our primary FI for many years. We finance our vehicles through them due to the staff making it super easy to apply as well as helping us through the buying process. The mobile app rocks but if you need to go into the branch the staff is super friendly and helpful. Mobility CU is a great place to bank!
I just opened a CD. They have the best rates in TX. I had a very good experience and the staff was very helpful.
I never ever write reviews, TERRIBLE BANK,TERRIBLE CUSTOMER SERVICE, TERRIBLE HELPING SKILLS, don't bother with loans wont give you one, don't ding your credit for these idiots DONT BANK HERE EVER WORST BANK EVER
I agree 100%. I have been a member of this Credit Union since early 80's when it was the IBM Federal Credit Union. I no longer open CD's with them because they refused to stop automatic roll-overs when the CD matured even after indicating many times a new CD was flagged to not roll-over. Have a string of other issues and am still a member only out of convenience for the related job. Changes from IBM FCU, to YouR Community Credit Union to now Mobility CU has failed to correct the one key aspect of poor customer service (slow ... read more
Any time you open a CD with this bank and its time to close it out they will make it near to impossible to do so. I've had a CD account there since I was 16 and I have tried to close it out multiple times and EVERY time they give me some excuse as to why it is not up yet and if I close it out now then I will lose all my interest. I have been fighting this battle for over 10 years, and every time I have given in to them and rolled it over or just went along with it and let them do it. Not this time, I refuse to back down. The... read more
Frequently asked questions about Mobility Credit Union
How is Mobility Credit Union rated?
Mobility Credit Union has a 3.6 star rating with 193 reviews.
When is Mobility Credit Union open?
Mobility Credit Union is open now. It will close at 6:00 p.m.
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