Mobile Masters - Pre-Owned Tech and Electronics Experts Bel Air MD

Taylor Merritt 

on Google

3 months ago

This review is in regards to my interactions with them while searching for quotes to have a phone screen repaired (Moto razr). I have not had any services provided yet just as a disclaimer, but I have had good experiences with their customer service. I put in a request on their site for an estimate and received a text very soon after which was a pleasant surprise especially on a Sunday. They were very professional and came off as knowledgeable. They provided me with multiple options and let me know the timeframes of each and... read more

Christina Willasch 

on Google

4 months ago

SHADY Business! Do NOT Bring Your Stuff Here! 🚫 From someone who takes great care of their phone—learn from my mistake. I got my screen repaired here, and it was perfect… for exactly three months and one week. Just seven days after the warranty expired, my phone started glitching and stopped working properly. I decided to take it to a different repair shop in Bel Air, and they told me I needed a brand-new screen again. You can either be an honest technician or a shady one—and this place clearly chose the latter. If I h... read more

Jeff Pruitt 

on Google

4 months ago

I rated 5 stars because they were quick fixing my IPad screen. I was able to communicate through text and still get my job done. They always kept me in the loop and was upfront about the cost and the procedures. I will 100 percent use them in the future. If you have any devices that need to be fixed definitely reach out to them. It's about 2 weeks since I had my tablet screen fixed and you can't even tell. There was multiple cracks and hair line damage to it. 

Brandon Myers 

on Google

2 months ago

Received a quote for them to purchase an Apple Watch and a iPhone. The quote was higher than offer in store. Which is understandable based on condition. When I began asking questions to gain clarity of their assessment the person I was speaking with did not have any answers and said “that’s what he said I don’t know what to tell you”. You’d think the rep would have either gotten answers or brought the person making the evaluation and quote out to speak to me directly. I was also told that had I had chargers I would have made... read more

Kaitlynn McCaffrey 

on Google

4 months ago

Quick and great service! Reasonably priced repair. I got my MacBook Pro screen replaced. Even though it was considered “used” it was still in great shape. I’m very happy it. And the best part is that there was financing options which is the biggest plus!