Mini Koala Car Rental

jing pang 

on Google

2 months ago

Very good experience. 

Percy King 

on Google

3 months ago

TLDR; I had the most horrible experience dealing with the rudest lady. I got yelled at by her when I returned the car at 11pm. Even after I walked out, she still continued yelling. It was kind of hilarious though - she was crazy. I called to inquire about the price a day prior. I talked to a man who’s the son of the said lady. Everything seemed fine until I got there. I met the lady first and she looked at me from head to toe. She started interrogating me - why am I renting a car, do I drive in Melbourne, where am I going, w... read more

Percy King 

on Google

3 months ago

TLDR; I had the most horrible experience dealing with the rudest lady. I got yelled at by her when I returned the car at 11pm. Even after I walked out, she still continued yelling. It was kind of hilarious though - she was crazy. I called to inquire about the price a day prior. I talked to a man who’s the son of the said lady. Everything seemed fine until I got there. I met the lady first and she looked at me from head to toe. She started interrogating me - why am I renting a car, do I drive in Melbourne, where am I going, w... read more

kellsmore kim 

on Google

5 months ago

Shocking Customer Service – Treated Horribly by Staff Member My husband has been a regular customer of Koala Car Hire for years and usually deals with a man who has always been polite and offers fair rates. Unfortunately, my recent experience was nothing short of shocking. When I returned the car, I was met by a woman who was extremely erratic and unprofessional. She quite literally started screaming at me — not raising her voice, but full-blown yelling — about how the car hadn’t been vacuumed. I explained that I had removed... read more