This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
3072/361 Bell St, Preston, VIC, 3072, Australia
Get directionsVery good experience.
TLDR; I had the most horrible experience dealing with the rudest lady. I got yelled at by her when I returned the car at 11pm. Even after I walked out, she still continued yelling. It was kind of hilarious though - she was crazy. I called to inquire about the price a day prior. I talked to a man who’s the son of the said lady. Everything seemed fine until I got there. I met the lady first and she looked at me from head to toe. She started interrogating me - why am I renting a car, do I drive in Melbourne, where am I going, w... read more
TLDR; I had the most horrible experience dealing with the rudest lady. I got yelled at by her when I returned the car at 11pm. Even after I walked out, she still continued yelling. It was kind of hilarious though - she was crazy. I called to inquire about the price a day prior. I talked to a man who’s the son of the said lady. Everything seemed fine until I got there. I met the lady first and she looked at me from head to toe. She started interrogating me - why am I renting a car, do I drive in Melbourne, where am I going, w... read more
Shocking Customer Service – Treated Horribly by Staff Member My husband has been a regular customer of Koala Car Hire for years and usually deals with a man who has always been polite and offers fair rates. Unfortunately, my recent experience was nothing short of shocking. When I returned the car, I was met by a woman who was extremely erratic and unprofessional. She quite literally started screaming at me — not raising her voice, but full-blown yelling — about how the car hadn’t been vacuumed. I explained that I had removed... read more
Mini Koala Car Rental has a 3.5 star rating with 85 reviews.
Mini Koala Car Rental is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com