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Mindbody
- Technology
- San Luis Obispo, CA
About this business
Love Your Business Running a business means there is no resource more precious than time. Too often, getting bogged down in the time-consuming drudgery of scheduling, inventory, cash flow, staff management, payroll, marketing, etc., overshadows the reason for opening the business in the first place. MINDBODY emerged from a simple idea: small business owners deserve the time to do what they love. Since its very first iteration, MINDBODY’s software has turned that idea into an imperative, streamlining all aspects of busi... read more
Location details
4051 Broad St, San Luis Obispo, CA, 93401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was misled into signing a one-year contract with Mindbody after being told by a sales rep that their highest-tier plan would help me bring in new clients. I originally wanted the lowest plan, but was convinced to upgrade because the rep said the lower plan wouldn’t deliver results. I completed all onboarding, used the platform as instructed, and even got friends to book and leave reviews. I received zero new clients and was later told I’d have to pay even more just to get additional reviews — something never disclosed upfr... read more
I’m a fitness coach and business owner who signed up with Mindbody because they promised visibility, growth, and real support. They pitched me on a 30–40% increase in sign-ups and told me they’d help me scale but after six months, I had one new client through their platform. Just one. They missed onboarding calls, never followed up, and offered no hands-on support. I still got billed $149 every month while seeing zero return. When I asked to cancel, they told me I’m locked in until 2026 and gave me two options: keep paying m... read more
Customer service is poor, their team doesn’t understand the system, they speak poor English, comprehension of issues and understanding of how find solutions is lacking. Overall I wouldn’t recommend Mindbody: highering employees that make low wages in the Philippines makes the companies here in the US that use the services suffer the consequences.
I've been a gym owner for 9 years, Mindbody is the worst company to work with for any gym owner.
The WORST when it comes to customer service.Totally un responsive to multiple requests. As a Pilates/Yoga/Dance studio they make it very hard to operate and keep scheduling straight. No answer to phone calls or emails. There is no one to talk to when issues arise which is way too often. Beware of their promises if you’re considering to use them for your studio.
Frequently asked questions about Mindbody
How is Mindbody rated?
Mindbody has a 3.8 star rating with 146 reviews.
When is Mindbody open?
Mindbody is closed now. It will open at 8:00 a.m.
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