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Mindbody
- Technology
- San Luis Obispo, CA
About this business
Location details
4051 Broad St, San Luis Obispo, CA, 93401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to the BBB at this point. Complaint Against Mindbody I am filing this complaint due to a serious issue with Mindbody that directly caused the shutdown of my new business. After activating my merchant account with Mindbody and successfully testing a transaction with my trainer, the account was inexplicably deactivated for approximately two months. During this time, clients were unable to use their credit cards to book appointments. Since online booking and payment are essential to my operations, this error left me with n... read more
Very nice view
I was misled into signing a one-year contract with Mindbody after being told by a sales rep that their highest-tier plan would help me bring in new clients. I originally wanted the lowest plan, but was convinced to upgrade because the rep said the lower plan wouldn’t deliver results. I completed all onboarding, used the platform as instructed, and even got friends to book and leave reviews. I received zero new clients and was later told I’d have to pay even more just to get additional reviews — something never disclosed upfr... read more
I’m a fitness coach and business owner who signed up with Mindbody because they promised visibility, growth, and real support. They pitched me on a 30–40% increase in sign-ups and told me they’d help me scale but after six months, I had one new client through their platform. Just one. They missed onboarding calls, never followed up, and offered no hands-on support. I still got billed $149 every month while seeing zero return. When I asked to cancel, they told me I’m locked in until 2026 and gave me two options: keep paying m... read more
Frequently asked questions about Mindbody
How is Mindbody rated?
Mindbody has a 3.7 star rating with 149 reviews.
When is Mindbody open?
Mindbody is closed now. It will open at 8:00 a.m.
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