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9000 Bill Fox Way, Burnaby, BC, V5J 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was smooth and quick, I walked through the door, filled out a questionnaire and within moments I was walking out the door with my problem resolved!
Awful changes in service. Total lack of professionalism and care about clients! Milwaukee was always a trusted brand with fantastic service! Something is wrong in their service chain nowadays!!!! Please be prepared not to get ANY professional service in this service Center!!
Very unprofessional staff at this location. They don’t even know what they are doing. They didn’t even let us drop our tool despite of having warranty. Earlier, I gave my gun for repair and they took a lot of time to got that repaired without explaining any reason for the delay. Because of that, I had to buy another one. In short, their customer service is too bad.
Fast, efficient, lots of information. Had a HD12 M18 red lithium forge battery that did not work, but was under warranty, walked out with a brand new one. They recycled my broken tools and batteries no longer under warranty. Go Milwaukee!
Refused even open up the tool and give me a quote to repair. I was willing to pay for a diagnostic check. Really bad experience, looks like we'll be buying more Ridgid tools.
Milwaukee Factory Service Centre has a 4 star rating with 261 reviews.
Milwaukee Factory Service Centre is closed now. It will open tomorrow at 8:00 a.m.
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