Milestone Senior Living Cross Plains

Evelyn Lansing 

on Google

3 weeks ago

I have been here a handful of times to visit my friend. It is a beautiful place inside but I was not impressed by the staff. They are always on their phones, lounging in the resident areas instead of conversing with them. I have yet to see the Director Nicole or Assistant Director Cindy out of their office actually monitoring the staff. I have had the pleasure of meeting the sales lady J.P. She has come through on numerous occasions and even stops and visits with residents and visitors. She is nothing short of spectacular! T... read more

Erik Bakken 

on Google

4 months ago

They made promises regarding care, meals, facilities, and financials that they did not keep. When you visit, it is common to press the buzzer and still wait 5 minutes to be let in, even though there is someone in the office adjacent to the doors. She doesn't get up to answer the door. Grilled cheese and potato chips is not a fit meal for dinner. Once a week (maybe) is not frequent enough to clean an elderly person's bathroom. The nurse should be, at the bare minimum, verbally checking on residents daily. If the staff spent l... read more

Mar Richgels 

on Google

4 months ago

I love my apartment here at Milestone. The staff has been very caring, professional and friendly. They have a difficult job dealing with those of us loosing more and more of our independence, our ability to take care of ourselves and do all the simple things we took for granted. I know myself it makes me sad and I really have to work with myself to keep a positive attitude. Feeling very thankful to have had Milestone found for me and to be settled in. Thanks to you all for being so kind. 

Nicole Degner 

on Google

a year ago

Beautiful community in a picturesque country setting! Great staff, good food, and fun activites! Great place to live!