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Milano Shoe Repair Service

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11 reviews
|Consumer Services|Pasadena, CA 91101

728 E Green St, Pasadena, CA 91101

(626) 793-5790

Open now:8:30 am - 6:00 pm
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Specialties All types of shoe repair, leather repair, luggage repair, purse repair. belts,buckles History Established in 1984. Been in business since 1984. Meet the Business Owner Arthur B. Business Owner Arthur is the owner, he is a craftsman that learned his trade in Milan, Italy since he was thirteen years old. He could almost repair anything that has to do with leather.

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11 reviews
9 reviews have no rating
  • 1 Review5.0Merchant Circle
  • 1 Review5.0Yellow Pages
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5 results available.
Amy W. on Yellow Pages

2 years ago

02/08/2018, 01:11 AM
Love this place! I had recently bought Tory Burch boots that were loose around calves. 2 different shoe repair shops told me it was “impossible” to fix. A friend referred me to Arthur at Milano shoes and he not only did the impossible but it looks just like the original! Been going ever since very satisfied with the results and prices!
Pappadota on Merchant Circle

6 years ago

09/07/2013, 13:30 PM
Staff is pleasant . Brought two pair very expensive lucchese exotic boots for slight stretching. Was told handmade boots are very hard to stretch. They weren't kidding! After two week still tight as a drum.
smitchel on Citysearch

10 years ago

03/06/2010, 04:25 AM
Terrible service – I left 2 pairs of boots at Zinke's yesterday. They told me they would be ready today. I arrive to pick them up - the woman can't find them at first. Then she finds them and says they are not ready as "the machine had broken". The tips of the heels had been taken off one pair and the front sole of the other pair. I asked them when they would be ready and they said either in about 20 minutes or Monday. I told them I need them today and would it be later than 20 minutes. She shrugged her shoulders and said she didn't know. When I told her this was unacceptable she started to shout at me. I picked up both pairs of boots and left. Never will I go to Zinke's again.
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neiderp1 on Citysearch

10 years ago

01/12/2010, 02:41 AM
Not good service – I got my shoes fixed and then two weeks later they came unglued.. when i asked them to try again they told me that i had never been there before and that they would have to charge me again.. they could not have cared less....
Limunz on Citysearch

11 years ago

11/06/2008, 02:35 AM
DO NOT LEAVE YOUR SHOES AT ZINKE?S YOU MAY NEVER SEE THEM AGAIN! – Recently when my husband went to pick up my shoes, after having them repaired at Zinke?s in Pasadena, he presented the clerk with the ticket; she looked at it and said that the shoes referred to on the ticket were no longer there. He told her that he had not picked them up and she insisted that he had and suggested that we ought to look around our home for them. She then confiscated the ticket and refused to discuss the matter further. He returned a few days later to ask them to look through all the finished shoes while he waited, and she refused stating that she had already done that. The staff completely stonewalled him fro...  more>>
kimnkendra on Citysearch

12 years ago

12/18/2007, 05:01 AM
Horrible Customer Service – Horrible customer service. I am attempting to reach them via phone as I type. The phone just rings and rings. I brought in two leather boxes, to have leather glued down on the sides. The lady at the counter told me they would be ready on Saturday. I arrived Monday (two days after they were to be ready) at 12:00 only to be told they weren't ready. When I asked why, she said they were busy. When I asked why she didn't call me to let me know again she said matter of factly that they were busy. Not even an attempt at an apology. She told me they would be ready after 3:00 that day. It is now Tuesday, at 10:00 am and I am trying to contact them before driving over and a...  more>>
rosewitch on Citysearch

12 years ago

10/22/2007, 04:20 AM
Unreal how horrid and unprofessional the counter staff was! – I heard from my sister's husband that this place used to be THE place all Pasadenians went to get their shoes repaired and altered... obviously, that was back in the 'good 'ol days' because when I recently went there to get my shoes repaired along with getting some inserts, I was first ignored (in an empty store) by the completely unintelligible almost non-English speaking woman at the counter. Finally after deigning to give me a glare, she gave a cursory look at my shoes and said she 'not fix them' (I had them repaired at another shoe shop in Koreatown the next week with no issues). I then asked where the inserts were- she gestur...  more>>
jslo on Citysearch

12 years ago

09/10/2007, 02:47 AM
Awful – The woman who worked on my shoes did half of what I asked for. The shoe she worked on was poorly sewn and very uneven. I was told the shoes would take a week and went back to find they weren't ready. After another week I went to find she had not fixed the other shoe at all. She told me this was because she worked part time. The front desk person was no help.
mimsai on Citysearch

13 years ago

08/11/2006, 02:41 AM
Good Shoe Repair – They saved my favorite boots! My favorite boots were dying, Zinke's breathed new life into them by installing new zippers, refreshing the leather with a conditioning treatment, and polishing them up!
They provided me with excellent service, and had no trouble finding the boots when I came in to claim them.
Their hours are 8:30 am- 6:00 pm Monday through Saturday.
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