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280 John F Kennedy Rd, Dubuque, IA, 52002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Need to update their computers .
Branch manager Rose”s lack of customer care, accountability to her team, and ability to follow correct company procedures is a disregard to the bank's Operating Principles and Mission Statement to always conduct yourself with the utmost integrity, work as one team, and take care of our customers and those who should be.. It is crucial Rose understands her responsibilities as a Branch Manager immediately, so she can meet the needs of our customers and team going forward.
I went into the lobby and there wasn't anyone in line and I got told, wait a minute, I'm finishing up an email. The name plate said Patty Timmer. Her customer service was poor along with cross talking while I'm trying to make a transaction.
Used their drive thru services. Service was prompt and friendly.
Very friendly and helpful. I would recommend going to this bank.
MidWestOne Bank has a 3.1 star rating with 8 reviews.
MidWestOne Bank is open now. It will close at 5:30 p.m.
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