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Midtown Umbrellas
- Retail
- Mount Royal, QC
About this business
Location details
5733 Ferrier St, Mount Royal, Quebec H4P 1N3, Canada, Mount Royal, QC, H4P 1N3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Absolutely abysmal service...Countless messages snd emails unanswered. No live telephone support that I could find...Check comments on Instagram to verify what I am saying.
Terrible, terrible customer service. Ordered an umbrella that was sent missing the charger for the LED lights. Sent request with information on company's email customer service. Nothing for a week. Left a message on phone customer service line because no one picks up after more than a dozen attempts. No return call. Just called again. Ironically, one of their phone options gets a response "no one can answer you calls due to being closed for the Jewish High Holidays". Umm... no Jewish holidays, let alone the High Holidays, on... read more
Très très mauvais service. On a acheter un parasol et quand on l'a reçu on a réaliser que c'était pas la bonne couleur.Quand tu appelles la -bas pas moyen de parler à quelqu'un. On a faite des requêtes et des échanges de courriel. Très long délai pour avoir une réponse. Si tu renvoies c'est à tes frais et si on le garde il nous redonne 10 pour cent. On a de décider de le garder et ils nous ont jamais rembourser le 10 pour cents. Pour un parasol à 1000$ c'est très décevant de faire affaire à une compagnie comme celle-ci. La p... read more
Bought an amazing umbrella! Amazing quality and outstanding customer service! Highly recommend Midtown Umbrellas.
Customer service appears to be non-existent! I ordered 3 umbrellas and a base at a little over $1K. One umbrella has arrived but nothing else. It has been 2 weeks and this company has charged our credit card and completely ghosted us! Same as some other reviews I have read recently.
Frequently asked questions about Midtown Umbrellas
How is Midtown Umbrellas rated?
Midtown Umbrellas has a 3.5 star rating with 110 reviews.
When is Midtown Umbrellas open?
Midtown Umbrellas is open now. It will close at 7:00 p.m.
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