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Midland States Bank

1.7

About this business

Midland States Bank is a full service community bank focused on "strength" and "heart". Midland dedicates itself to every customer relationship and those organizations that help make each community it serves stronger. 

Location details

400 E Etna Rd, Ottawa, IL, 61350, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 12:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.710 reviews
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Cassie Mayhew's profile image
Cassie Mayhew 
on Google
3 months ago

This is the worst bank I've dealt with in my entire life honestly. It feels like every other month I have to get a new card because of some data breach. More than half the times I get a deposit, my card gets locked for some reason or the other. This last time was extremely frustrating because they said I reached my daily limit of 20 purchases in a day, stating I made FORTY SEVEN purchases within five hours of me getting paid, adding up to nearly three times the amount of money I even had in the bank. They read off to me the ... read more

Nancy VALENTINSEN's profile image
Nancy VALENTINSEN 
on Google
7 months ago

I have needed help from Midland Bank in Ottawa several times and and although our needs were time consuming my experience has been the best I could ever expect and better. I can’t say enough about Bobette and her inside staff! They are beyond wonderful ! 

Matt Dabbs's profile image
Matt Dabbs 
on Google
2 years ago

Not a friendly place 

Daisy's profile image
Daisy 
on Google
2 years ago

Karen made her supervisor come outside to kick me out of the parking lot for sitting in my car and eating. I’m not exaggerating, I was there for only 5 minutes. The reasoning was because it’s a “bank parking lot”. Nowhere is there a sign that says the parking lot is reserved for customers only. The parking lot is always empty. Just wanted to eat somewhere quiet and away from people on my lunch break. So sorry for that inconvenience. 

Matty Dabbs's profile image
Matty Dabbs 
on Google
2 years ago

Not a friendly place 

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Frequently asked questions about Midland States Bank

How is Midland States Bank rated?

Midland States Bank has a 1.7 star rating with 10 reviews. 

When is Midland States Bank open?

Midland States Bank is closed now. It will open at 8:30 a.m. 

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