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Midcoast Federal Credit Union

4.3

About this business

Location details

186 Lower Main Street, Freeport, ME, 04032, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.362 reviews
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Don R.'s profile image
Don R. 
a month ago

Complete morons. 

John S.'s profile image
John S. 
a month ago

Perhaps the worst customer service I have ever seen. First of all, 25 minutes on hold to reach an individual with the intellect of mucus. She knew absolutely nothing. I asked for a manager. There was a 17 minute wait to be told he was on the phone. Now we are up to 42 minutes. I was unable to hold any longer as I work for a living, unlike those at Midcoast Federal. I attempted to contact all of the local offices, absent of success. It is abundantly clear that Midcoast Federal is experiencing massive customer service issues. ... read more

John S.'s post 1
S B.'s profile image
S B. 
4 years ago

Terrible experience with Katie Ferland buying our home. We wanted to keep our money in Maine with a Credit Union and I can’t express enough how much we regret this decision. We felt unheard, overlooked, and unvalued as customers though almost every step of the process. I was consistently and deliberately left out of communications and only my spouse was on emails, we were constantly pressured with “urgent/emergent issues” that needed to be done last minute - including an insurance issue which she “called in a favor for” wi... read more

Frequently asked questions about Midcoast Federal Credit Union

How is Midcoast Federal Credit Union rated?

Midcoast Federal Credit Union has a 4.3 star rating with 62 reviews. 

When is Midcoast Federal Credit Union open?

Midcoast Federal Credit Union is closed now. It will open on Monday at 8:30 a.m. 

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