Michigan One Community Credit Union

craig bell 

on Google

2 weeks ago

I'm new in the area and need to set up accounts at a new credit union. I went there yesterday but didn't have time to set up my new accounts yet. I got money out of the ATM but needed to break one of the 20s. The less than friendly cashier asked if i had an account. I told her i did not. She said she couldn't break my $20 bill for 2 10s since i didn't have an account. I told her that's ridiculous asked left. I know it's becoming more often that banks will do this but a small town little credit union? Great customer service..... read more

Dureen Leland 

on Google

a year ago

Always helpful 

nick 

on Google

2 years ago

Just had a terrible encounter with bank teller Amanda at the Carson City location, she was very confrontational and just seemed to want to refuse service for no apparent reason!! I came in to buy 50 cent pieces after having called and double checked if that was possible and being told it was fine by another bank teller, Amanda said I had to have an account so I said okay I'd become their customer and open a savings account. That seemed to annoy Amanda for some reason and after taking some info and making me wait awhile Amand... read more

M D 

on Google

2 years ago

Always has been a delightful credit union! The girls are always pleasant and friendly! My only concern is that when you call on the phone, it is extremely hard to get someone to talk to!!! The phone will either ring non-stop or just hang up on you🤷‍♀️ They should add a feature to their phone lines that puts the customer on hold with some elevator music until the call can be answered! They do offer a call back, but that's not a realistic option because if you work, then in reality, you probably won't be able to take the call... read more