Metropolitan Transit Authority-Met Trans's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Metropolitan Transit Authority-Met Trans

3.5

About this business

Metropolitan Transit Authority offers a range of transportation services to people with disabilities. The company has a paratransit department that offers special transportation services to people who are unable to access fixed-route buses. Metropolitan Transit Authority offers a variety of services in various areas, including Cedar Falls and Evansdale, Iowa. The company s services are specially offered to people under the Americans with Disabilities Act. It also provides transportation to people who have discounted passes, ... read more

Location details

1515 Black Hawk St, Waterloo, IA, 50702, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 4:00 p.m.
Tue08:00 a.m. to 4:00 p.m.
Wed08:00 a.m. to 4:00 p.m.
Thu08:00 a.m. to 4:00 p.m.
Fri08:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.561 reviews
Select a rating
Lizann Griffith's profile image
Lizann Griffith 
on Google
4 months ago
Reg's profile image
Reg 
on Google
4 months ago

While visiting The RELATIVES, I caught the MTA Waterloo. Tho it got me around better than walking , I wasn't assured where their bus stop were because they're not many bus stop standing signs , driver or dispatcher grunted stand by "the bench" at a certain location. This is not "normal" How do Waterloo Do it? Also Your work community how do they get around seems many of the second to last route runs are at 4pm. And Last buses on weekday's by 5:30pm Please Write ✍🏼 your Senator's and Congressperson because they're are some i... read more

Johnmh87's profile image
Johnmh87 
on Google
4 months ago

Reckless Drivers! Dangerous reckless drivers unbecoming of a company meant to haul the handicapped. Unit 123, go back to driving school in whatever country you came from. Racing traffic and cutting cars off on saturday 4/5/25. 

Payton Bostwick's profile image
Payton Bostwick 
on Google
4 months ago

Bus skipped part of the route. I called to submit a complaint, and the phone wasn't connected. I emailed a complaint, and never heard anything back. Maybe you guys will respond to some public criticism here. The drivers are inconsistent. Some will do routes different. The buses are poorly maintained, the one running route 9 has had a broken back door for weeks. The buses do not take card, as if they are from 20 years ago. The hours are terrible, like come on. Running on sundays cannot possibly be that hard. There is demand, ... read more

Deb Bakke's profile image
Deb Bakke 
on Google
9 months ago

I ride the paratransit bus and I think each and every driver is very friendly I cannot ask for a better bunch of drivers, way to go met transit your awesome 

View all google reviews

Frequently asked questions about Metropolitan Transit Authority-Met Trans

How is Metropolitan Transit Authority-Met Trans rated?

Metropolitan Transit Authority-Met Trans has a 3.5 star rating with 61 reviews. 

When is Metropolitan Transit Authority-Met Trans open?

Metropolitan Transit Authority-Met Trans is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com