Metropolitan Transit Authority-Met Trans's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Metropolitan Transit Authority-Met Trans

3.5

About this business

Location details

1515 Black Hawk St, Waterloo, IA, 50702, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 4:00 p.m.
Tue08:00 a.m. to 4:00 p.m.
Wed08:00 a.m. to 4:00 p.m.
Thu08:00 a.m. to 4:00 p.m.
Fri08:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.562 reviews
Select a rating
Payton Bostwick's profile image
Payton Bostwick 
a year ago

Bus skipped part of the route. I called to submit a complaint, and the phone wasn't connected. I emailed a complaint, and never heard anything back. Maybe you guys will respond to some public criticism here. The drivers are inconsistent. Some will do routes different. The buses are poorly maintained, the one running route 9 has had a broken back door for weeks. The buses do not take card, as if they are from 20 years ago. The hours are terrible, like come on. Running on sundays cannot possibly be that hard. There is demand, ... read more

Lizann Griffith's profile image
Lizann Griffith 
a year ago
Reg's profile image
Reg 
a year ago

While visiting The RELATIVES, I caught the MTA Waterloo. Tho it got me around better than walking , I wasn't assured where their bus stop were because they're not many bus stop standing signs , driver or dispatcher grunted stand by "the bench" at a certain location. This is not "normal" How do Waterloo Do it? Also Your work community how do they get around seems many of the second to last route runs are at 4pm. And Last buses on weekday's by 5:30pm Please Write ✍🏼 your Senator's and Congressperson because they're are some i... read more

Johnmh87's profile image
Johnmh87 
a year ago

Reckless Drivers! Dangerous reckless drivers unbecoming of a company meant to haul the handicapped. Unit 123, go back to driving school in whatever country you came from. Racing traffic and cutting cars off on saturday 4/5/25. 

Payton Bostwick's profile image
Payton Bostwick 
a year ago

Bus skipped part of the route. I called to submit a complaint, and the phone wasn't connected. I emailed a complaint, and never heard anything back. Maybe you guys will respond to some public criticism here. The drivers are inconsistent. Some will do routes different. The buses are poorly maintained, the one running route 9 has had a broken back door for weeks. The buses do not take card, as if they are from 20 years ago. The hours are terrible, like come on. Running on sundays cannot possibly be that hard. There is demand, ... read more

Frequently asked questions about Metropolitan Transit Authority-Met Trans

How is Metropolitan Transit Authority-Met Trans rated?

Metropolitan Transit Authority-Met Trans has a 3.5 star rating with 62 reviews. 

When is Metropolitan Transit Authority-Met Trans open?

Metropolitan Transit Authority-Met Trans is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com