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Metagenics Inc

3.7

About this business

Location details

25 Enterprise #200, Ste 200, Aliso Viejo, CA, 92656, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.723 reviews
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Erica Blackler's profile image
Erica Blackler 
a month ago

Their products were referred to me by my primary to treat a pretty bad case of SIBO. So, needless to say I wanted this sooner rather than later. Upon placing my order it said It would be delivered within 9 business days. Placed the order May 25th and got confirmation it was approved. Never heard a word after that. I kept checking and it just said processing. There was no way to get ahold of anyone. On June 17th I logged in and checked again and it had been cancelled and refunded. No email telling me this happened and no expl... read more

Casey Hans's profile image
Casey Hans 
a year ago

I have used Metagenics products for about 5 years using both third-party vendors and purchasing directly from the company. I generally like their products, but I am dissatisfied with a recent order from the company made on July 7, arriving on July 17 with product that required a cold pack (for which they charged extra). This is not acceptable service in my opinion and I have received no response to these concerns. I will be talking with my practitioner about other options. 

Cleanly Tidy's profile image
Cleanly Tidy 
4 years ago

Doctors may like it, but terrible service for patients. I experienced a system error where it duplicated an order 7 times so far. I've been completely unable to get the problem resolved and get my money back so far. They are not receptive to assisting. They also have an F rating with the BBB. Providers really need to consider if this company is best for their customers. 

ann r's profile image
ann r 
6 years ago

I have an account but tried to use my other credit card which the software wouldn't take. Bad experience since I couldn't get my order and no customer service on Saturdays. Did they have a cyber attack? Ann Ryan 

Kristy Whitehead's profile image
Kristy Whitehead 
6 years ago

Great products for wellness and overall health. I have used Metagenics for over 10 years and would recommend them to all my clients and friends. Quality products and extensive testing ! 

Frequently asked questions about Metagenics Inc

How is Metagenics Inc rated?

Metagenics Inc has a 3.7 star rating with 23 reviews. 

When is Metagenics Inc open?

Metagenics Inc is closed now. It will open on Monday at 9:00 a.m. 

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