Merrimack Valley Credit Union

Nadim Daou 

on Google

2 weeks ago

I have been banking with this Credit Union since 1988. The Staff at the North Andover Branch have always excelled with the best Customer Service across all the Branches of this Credit Union. Always ready to serve with a smile, across the board, not just one individual or two, it is the whole staff, at the counters and at desks. Keep it up, Thank you. 

Kevin Hocker 

on Google

2 months ago

I have been a member of MVCU for about 25 years. Multiple mortgages, car loans, savings and checking, etc. For most of those 25 years when it was Merrimack Valley Federal CU it was great. Since they have started merging with other banks over the past few years service has gone downhill. They are more focused on merging and growing with acquisitions than customer service. If I try to call them with an issue I get routed to an offshore call center that I can't understand and they can never resolve the issue. I am closing my ac... read more

Nick B 

on Google

8 months ago

great staff!!! 

Damien Hamilton 

on Google

10 months ago

Dont use for a financial institution! Pick a place that is willing to take care of the customers and also provide security for their money. My family and I were Merrimack Valley credit union costumers and we will be closing out all of our accounts due to the lack of help and security. I will always speak highly of MCVU but BrightBridge takes over and doesn’t even want to help their costumers. Go anywhere but here!