Merrick Bank

Arabia Daniels 

on Google

2 years ago

the number when i’m you call for customer service the sounds is always died air no one says anything they hang up on you i have called them 20 times and still have not spoken with anyone i just keep getting dead air and that is all when i have clear fraud on my account i would never work with this company once i pay this card off DO NOT APPLY FOR THIS COMPANY THEY ARE A FRAUD/ Scam 

MyCheriEssentiel name 

on Google

2 years ago

If I could give them zero stars, I would! They changed cards over to MC from Visa, and never sent me a new card. When I called and spoke to someone in customer service, he told me they just put a card in the mail this past week. He then literally argued with me, when asked why it has taken 7 months to send a card. Who argues with their customers??? If it wouldn’t reflect negatively on my credit report, I’d close this card, simply because of his entitled ignorance!!!! 

Jax Exterior Cleaning 

on Google

2 years ago

I paid off my card so I didn't worry about a balance. Well they have a $6 a month charge for using their card that I didn't know about. "Most companies charge you annually not monthly". So they charged me for 2 months until I saw it and that caused missed payments on my credit! I have worked hard in the last 5 years with no late payments on 8 cards and this happens and they won't do anything about it! NEVER USE THEM 

albert dedow 

on Google

2 years ago

Get a call from merrick bank fraud dept. Wasnt sure a real call. So i check my account and see 2 charges that i did not do. So i called today to advise them to close my card and send another one. Told i would have to get ahold of fraud dept. Well they are closed today. Go figure. Cant they be serious where i am and how my purchase history should block these transaction before they happen.