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Merit Home Furniture

4.0

About this business

Location details

3230 Norwell Dr, Nanaimo, BC, V9T 1X5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.072 reviews
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tyler smith's profile image
tyler smith 
3 months ago
Andrew Nicholls's profile image
Andrew Nicholls 
3 months ago

Update, their delivery drivers can't seem to back down an alley without blocking it. Today, they took it an extra step and called bylaw to ticket everyone parked in the alley. There is plenty of room for an amateur driver to back a truck down there, but as I said in my original review, we're scraping the bottom of the barrel here. RUDE staff, go in to speak to the manager and nobody even gets off their butts to see me, tells me the manager is busy, or not there that day, or basically any reason to not speak to me. Delivery d... read more

Luke Radke's profile image
Luke Radke 
3 months ago

I have to say I'm disappointed in the customer service. We love our sectional, we do. There is a wireless charging station on it that had shorted a month or two after purchasing the unit. The techs came out and rewired things to bypass the short, so everything else is functional. We were told they were contacting the company about warranty and to give it a few weeks. The few weeks passed and I followed up. They pushed the date back again. Eventually I just gave up. Everytime the followed up, it seemed like new news that ther... read more

Liv Bullett's profile image
Liv Bullett 
4 months ago

Absolutely amazing service! And prices you can’t beat anywhere else. If you are looking for a high quality couch, bed set or any other furniture on the island this is the place to go! 

Cheryl Golding's profile image
Cheryl Golding 
6 months ago

My family has purchased furniture from Merit for the last 30 years and are so pressed with their products and customer service. If you are looking for a new look for your home, stop in and have a look around. They offer solid, good quality furniture with home feel customer service. You won't be disappointed! 

Frequently asked questions about Merit Home Furniture

How is Merit Home Furniture rated?

Merit Home Furniture has a 4 star rating with 72 reviews. 

When is Merit Home Furniture open?

Merit Home Furniture is closed now. It will open tomorrow at 10:00 a.m. 

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