Mercy Place Ballarat

Richie 

on Google

2 months ago

My father has just move there and we are very happy with the facility and especially thankful for the caring staff. It's a much safer place to live with no steps and very moden amenities. 

Catherine Ludbrook 

on Google

5 months ago

Lovley purpose built aged care facility and the model of small pods of 8 residents with a shared dining and sitting area has merit. At the end of the day it is the quality of care that matters though. My mother recently had a very disappointing experience of care here. Main issues were poor communication between staff, promises but no follow up, not listening to mum, poor quality meals since they centralized the kitchen (hopefully this has improved now) , a general lack of coordination of her care and robust processes it see... read more

Christina Rogerson 

on Google

11 months ago

Excellent facilities and professional staff. The best aged care home I've seen.