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4600 McAuley Pl, Blue Ash, OH, 45242, United States
Get directionsBoardman, Ohio. So during a very less than desirable experience again in the mercy system I looked up the executive office people. I noticed the head guy is a lawyer. So far the best idea for the system. They actually have a venture capital character on their board. He’s educated in Florida, the land that defines medicare fraud. Home of all record setting Medicare fraud in America. The Senator from Florida, a prior hospital CEO, the recipient of the largest Medicare fraud case in the country. If you are a clinical person in ... read more
Staff is great, the one star is for the massive headache and 3+ days of trying to pay a bill with the wrong guarantor number. FIX YOUR BILLING SYSTEM!! I feel bad for any elderly non tech savvy individual that may be forced to navigate that system. No one can give you a number to call unless that number redirects you to the automated system. Even visiting multiple locations and talking to several people could not resolve my issue since all the numbers they have redirect you to the automated system.
Care was sub-par, my family will never go back and I will probably never go to a doctor again, anywhere. Still getting bills after 2 years, so patient beware, you will pay random things and the business office will give no explanation besides “you owe us money”.
Perspective is everything! Start with an understanding that healthcare is complicated and nobody wants to be a bad person. Then, it gets clear that your perspective can cause problems. Don't be defensive, don't give up trying, and realize that healthcare is a gift. My personal experience was dealing with caring people that were amazingly competent and supportive. I was properly diagnosed after failing to get it right using another health system. Now I don't have to suffer and I get care close to home. Thank you Mercy Health!
Mercy Health - Home Office has a 3.3 star rating with 34 reviews.
Mercy Health - Home Office is open now. It is open 24/7.
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